{"id":19028734,"date":"2026-09-24T19:55:53","date_gmt":"2026-09-24T19:55:53","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/depicter-api-not-responding\/"},"modified":"2026-09-24T21:07:02","modified_gmt":"2026-09-24T21:07:02","slug":"depicter-api-not-responding","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/depicter-api-not-responding\/","title":{"rendered":"Depicter API not responding?"},"content":{"rendered":"\n

I maintain several sites in a large organization.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Starting this morning several sites’ WordPress Admin-side response slowed severely to 2 to 3 minutes to load each page, front-facing unaffected. On a DEV site, removed all plugins and readded back, identified source of issue as Depicter. (deactivate and returns to fine).

Query Monitor shows admin_init taking 121 seconds.

Error:
{“message”:”Request failed with status code 503″,”name”:”Error”,”response”:{“data”:{“errors”:[“Server error: GET https:\/\/wp-api.depicter.com\/v1\/core\/announcements?category=promotions-wp-dash<\/code> resulted in a 504 Gateway Timeout<\/code> response:\\nerror code: 504\\n\\n”]},”status”:503,”statusText”:”Service Unavailable”,”headers”:{“cache-control”:”no-cache, must-revalidate, max-age=0, no-store, private”,”content-length”:”184″,”content-security-policy”:”frame-ancestors ‘self’;, frame-ancestors ‘self'”,”content-type”:”application\/json”,”date”:”Thu, 24 Sep 2026 19:19:03 GMT”,”expires”:”Wed, 11 Jan 1984 05:00:00 GMT”,”referrer-policy”:”strict-origin-when-cross-origin”,”server”:”Apache\/2.4.68 (Debian)”,”strict-transport-security”:”max-age=157680000; includeSubDomains”,”x-content-type-options”:”nosniff, nosniff”,”x-frame-options”:”SAMEORIGIN, SAMEORIGIN”,”x-qm-overview-memory”:”24.9 MB”,”x-qm-overview-memory-usage”:”2.4% of 1,024 MB server limit”,”x-qm-overview-time-taken”:”120.6442″,”x-qm-overview-time-usage”:”12.1% of 1,000s limit”,”x-robots-tag”:”noindex”,”x-xss-protection”:”1; mode=block”},”config”:{“method”:”get”,”headers”:{“Accept”:”application\/json, text\/plain, \/<\/em>“,”X-DEPICTER-CSRF”:”516695d945″,”X-DEPICTER-CKEY”:”ab516f7b77dd1bfe85694745164aa48c”},”params”:{“action”:”depicter-info-promotion”},”baseURL”:”https:\/\/rhc-intranet.testweb.prv\/wp-admin\/admin-ajax.php”,”transformRequest”:[null],”transformResponse”:[null],”timeout”:150000,”xsrfCookieName”:”XSRF-TOKEN”,”xsrfHeaderName”:”X-XSRF-TOKEN”,”maxContentLength”:-1,”maxBodyLength”:-1,”transitional”:{“silentJSONParsing”:true,”forcedJSONParsing”:true,”clarifyTimeoutError”:false}},”request”:{}},”config”:{“method”:”get”,”headers”:{“Accept”:”application\/json, text\/plain, \/<\/em>“,”X-DEPICTER-CSRF”:”516695d945″,”X-DEPICTER-CKEY”:”ab516f7b77dd1bfe85694745164aa48c”},”params”:{“action”:”depicter-info-promotion”},”baseURL”:”https:\/\/rhc-intranet.testweb.prv\/wp-admin\/admin-ajax.php”,”transformRequest”:[null],”transformResponse”:[null],”timeout”:150000,”xsrfCookieName”:”XSRF-TOKEN”,”xsrfHeaderName”:”X-XSRF-TOKEN”,”maxContentLength”:-1,”maxBodyLength”:-1,”transitional”:{“silentJSONParsing”:true,”forcedJSONParsing”:true,”clarifyTimeoutError”:false}}}
<\/p>\n\n\n\n

Looks like whatever api check server, its trying to contact is down.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

We have several paid licences, so I sent my email to open a ticket. But didn’t see anyone else reporting similar here, so thought I’d be the first.<\/p>\n","protected":false},"template":"","class_list":["post-19028734","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19028734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19028734\/revisions"}],"predecessor-version":[{"id":19028743,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19028734\/revisions\/19028743"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19028734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}