{"id":19018714,"date":"2026-09-13T06:59:31","date_gmt":"2026-09-13T06:59:31","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/duplicate-order-emails-and-stock-reduction\/"},"modified":"2026-09-13T07:24:56","modified_gmt":"2026-09-13T07:24:56","slug":"duplicate-order-emails-and-stock-reduction","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/duplicate-order-emails-and-stock-reduction\/","title":{"rendered":"duplicate order emails and stock reduction"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">hi, our website has started to duplicate emails to customers and admin and stock reduction using the paypal plugin. In paypal business, i enabled the return to website on the api with our homepage url for the return address. A check of our logs shows:<br \/><strong><br \/>2026-09-13T06:59:23+00:00<\/strong> <strong>Info<\/strong> #3385 &#8211; Webhook has been handled by CHECKOUT.ORDER.APPROVED on WooCommerce\\PayPalCommerce\\Webhooks\\Handler\\CheckoutOrderApproved <br \/><a href=\"https:\/\/www.thewoolroom.com.au\/wp-admin\/admin.php?page=wc-status&amp;tab=logs&amp;view=single_file&amp;file_id=woocommerce-paypal-payments-2026-09-13#L2\"><\/a><strong>2026-09-13T07:00:19+00:00<\/strong> <strong>Info<\/strong> #4047 &#8211; Order 137392 has been updated through PayPal <br \/><a href=\"https:\/\/www.thewoolroom.com.au\/wp-admin\/admin.php?page=wc-status&amp;tab=logs&amp;view=single_file&amp;file_id=woocommerce-paypal-payments-2026-09-13#L3\"><\/a><strong>2026-09-13T07:00:21+00:00<\/strong> <strong>Info<\/strong> #4047 &#8211; Webhook has been handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\\PayPalCommerce\\Webhooks\\Handler\\PaymentCaptureCompleted <br \/><a href=\"https:\/\/www.thewoolroom.com.au\/wp-admin\/admin.php?page=wc-status&amp;tab=logs&amp;view=single_file&amp;file_id=woocommerce-paypal-payments-2026-09-13#L4\"><\/a><strong>2026-09-13T07:00:29+00:00<\/strong> <strong>Info<\/strong> #8101 &#8211; Webhook has been handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\\PayPalCommerce\\Webhooks\\Handler\\PaymentCaptureCompleted<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A check of paypal api log shows: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sep 13, 2026&nbsp;&nbsp;5:00:29 PMDELIVERED2<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sep 13, 2026&nbsp;&nbsp;4:59:56 PMFAIL_SOFT<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The duplicate orders appear have soft fail webhooks in paypal api. Is there any fix? <\/p>\n","protected":false},"template":"","class_list":["post-19018714","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19018714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":3,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19018714\/revisions"}],"predecessor-version":[{"id":19018728,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19018714\/revisions\/19018728"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19018714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}