{"id":19011752,"date":"2026-09-04T14:02:26","date_gmt":"2026-09-04T14:02:26","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/internal-server-error-stage-get_approved_hashes-3\/"},"modified":"2026-09-04T14:02:26","modified_gmt":"2026-09-04T14:02:26","slug":"internal-server-error-stage-get_approved_hashes-3","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/internal-server-error-stage-get_approved_hashes-3\/","title":{"rendered":"Internal server error. Stage: get_approved_hashes"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I got the above error when trying to run the Malware scanner for the first time on a newly installed site<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It stalls at 0% on Updating statuses for the approved files<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">log:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>test Sep 4 2026 14:59:38 - <strong>Getting denied hashes<\/strong> Denied hashes 66754; Denied hashes in db 0.<br \/><br \/>test Sep 4 2026 14:59:33 - <strong>File System Analysis<\/strong> Scanned files 6914.<br \/><br \/>test Sep 4 2026 14:59:32 - <strong>File System Analysis<\/strong> Scanned files 6300.<br \/><br \/>test Sep 4 2026 14:59:31 - <strong>File System Analysis<\/strong> Scanned files 5600.<br \/><br \/>test Sep 4 2026 14:59:31 - <strong>File System Analysis<\/strong> Scanned files 4900.<br \/><br \/>test Sep 4 2026 14:59:30 - <strong>File System Analysis<\/strong> Scanned files 4200.<br \/><br \/>test Sep 4 2026 14:59:30 - <strong>File System Analysis<\/strong> Scanned files 3500.<br \/><br \/>test Sep 4 2026 14:59:29 - <strong>File System Analysis<\/strong> Scanned files 2800.<br \/><br \/>test Sep 4 2026 14:59:29 - <strong>File System Analysis<\/strong> Scanned files 2100.<br \/><br \/>test Sep 4 2026 14:59:28 - <strong>File System Analysis<\/strong> Scanned files 1400.<br \/><br \/>test Sep 4 2026 14:59:28 - <strong>File System Analysis<\/strong> Scanned files 700.<br \/><br \/>test Sep 4 2026 14:59:25 - <strong>Getting modules hashes<\/strong> Plugins 19; Themes 1; Plugins without hashes 1; Themes without hashes 1.<br \/><br \/>test Sep 4 2026 14:59:22 - <strong>Getting CMS hashes<\/strong> Expected hashes 0; Added hashes 3341.<\/code><\/pre>\n","protected":false},"template":"","class_list":["post-19011752","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19011752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19011752\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19011752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}