{"id":19005536,"date":"2026-08-28T12:49:31","date_gmt":"2026-08-28T12:49:31","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/error-when-uploading-profile-picture\/"},"modified":"2026-08-28T12:50:24","modified_gmt":"2026-08-28T12:50:24","slug":"error-when-uploading-profile-picture","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/error-when-uploading-profile-picture\/","title":{"rendered":"Error when uploading profile picture"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Recently users are getting an error when they try to upload profile picture on my website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The UI only says ERROR in red writing with no explanation. When checking the log I see that I get a 455 from the firewall on the admin-ajax.php.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In simply.com control panel the rule blocking the request is &#8220;Malformed multipart body&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I don&#8217;t know if simply.com made changes to the firewall or something happened to the plugin. I have tried to disable other plugins, changing theme, rolling back to previous version etc. &#8211; nothing seems to be working.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Could anyone help me please? \ud83d\ude42<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cheers<\/p>\n","protected":false},"template":"","class_list":["post-19005536","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19005536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19005536\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19005536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}