{"id":19005299,"date":"2026-08-28T07:55:29","date_gmt":"2026-08-28T07:55:29","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/terrible-customer-service-after-10-years-with-yoast\/"},"modified":"2026-08-28T07:55:29","modified_gmt":"2026-08-28T07:55:29","slug":"terrible-customer-service-after-10-years-with-yoast","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/terrible-customer-service-after-10-years-with-yoast\/","title":{"rendered":"Terrible Customer Service After 10+ Years With Yoast"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Please forward this feedback to&nbsp;<strong>Chaya Oosterbroek and the senior leadership team at Yoast<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I have used Yoast for more than 10 years, and this is the first time I have needed support. I am currently experiencing a serious issue with Yoast\u2019s SEO title and meta description fields, but unfortunately I have not received meaningful assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Being told that I am a free user was extremely disappointing from a long-term customer\u2019s perspective. Because of this experience, I have decided to migrate to Rank Math today.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I will also share my experience on relevant forums and review platforms so other users are aware.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you, and have a good day.<\/p>\n","protected":false},"template":"","class_list":["post-19005299","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19005299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19005299\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19005299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}