{"id":19004113,"date":"2026-08-27T03:23:06","date_gmt":"2026-08-27T03:23:06","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/didnt-get-useful-support-from-technical-team\/"},"modified":"2026-08-27T03:40:20","modified_gmt":"2026-08-27T03:40:20","slug":"didnt-get-useful-support-from-technical-team","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/didnt-get-useful-support-from-technical-team\/","title":{"rendered":"Database Optimization Error: 18 Days Unresolved"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I contacted the support team on August 9 regarding the database optimization error. It is now August 27, and the issue has still not been resolved. Furthermore, I have not received any response since August 19, so I have no way of knowing if anyone is actively working on this ticket.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a paid user, I am deeply disappointed with this level of support.<\/p>\n","protected":false},"template":"","class_list":["post-19004113","topic","type-topic","status-publish","hentry","topic-tag-support-team"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19004113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":2,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19004113\/revisions"}],"predecessor-version":[{"id":19004117,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19004113\/revisions\/19004117"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19004113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}