{"id":19000286,"date":"2026-08-22T16:14:41","date_gmt":"2026-08-22T16:14:41","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/connecting-accounts-impossible\/"},"modified":"2026-08-22T16:14:41","modified_gmt":"2026-08-22T16:14:41","slug":"connecting-accounts-impossible","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/connecting-accounts-impossible\/","title":{"rendered":"Connecting Accounts impossible"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">When I try the Basic connection via Instagram I get the message: <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Sorry, this page isn&#8217;t available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The link you followed may be broken, or the page may have been removed.&nbsp;<a href=\"https:\/\/api.instagram.com\/\">Go back to Instagram.<\/a><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When I try the Advanced connection via Facebook it says:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Oops!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We couldn&#8217;t find any Business Instagram accounts connected to your Facebook account!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This could happen if you didn&#8217;t give Spotlight the required permission in the previous step, or if Facebook&#8217;s services are encountering problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kindly try to start the connection process again. If the problem persists, contact our&nbsp;<a href=\"https:\/\/spotlightwp.com\/support\/\">support staff<\/a>, who will be happy to help you out.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">This happens regardless whether I go through the in-plugin-links or through the Access Token Generator.<\/p>\n","protected":false},"template":"","class_list":["post-19000286","topic","type-topic","status-publish","hentry","topic-tag-account","topic-tag-connection"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19000286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19000286\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19000286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}