{"id":18999032,"date":"2026-08-21T02:05:06","date_gmt":"2026-08-21T02:05:06","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/download-doesnt-work-in-file-browser\/"},"modified":"2026-08-21T02:05:06","modified_gmt":"2026-08-21T02:05:06","slug":"download-doesnt-work-in-file-browser","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/download-doesnt-work-in-file-browser\/","title":{"rendered":"&#8220;Download&#8221; doesn&#8217;t work in file browser"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">My wife has used this plugin on her site for quite some time to allow her clients to upload files.  Last night, she tried to download one of the files a client uploaded some time ago, and nothing happens when the &#8220;Download&#8221; link is clicked in Settings-&gt;Iptanus File Upload-&gt;File Browser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I tried it from my computer, and found the same results. I disabled ad and script blocking extensions in Firefox, I even disabled the browser&#8217;s built-in tracker protection, and&#8230; same result. I also tried it both before and after updating WordPress, so it doesn&#8217;t work on either 7.0.4 or 7.1, at least on her site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I ended up having to connect to my VPS via SFTP and download the file she wanted manually (I&#8217;ve since realized that in the separate &#8220;Uploaded Files&#8221; back-end page, the &#8220;open file link&#8221; function works, but the &#8220;download&#8221; icon on that page also does nothing).  I have no idea how long it&#8217;s been broken, as she hasn&#8217;t been primarily using this interface to get files from clients for a year or so (she needed to retrieve an old file).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since I&#8217;m not seeing other support requests for this problem, I&#8217;m guessing it&#8217;s not universal (and since the files are private, and only available via the admin back-end, I can&#8217;t point to a page that demonstrates the problem). Any idea why this wouldn&#8217;t be working on her WP 7.1 site?<\/p>\n","protected":false},"template":"","class_list":["post-18999032","topic","type-topic","status-publish","hentry","topic-tag-download","topic-tag-fails"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18999032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18999032\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18999032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}