{"id":18994828,"date":"2026-08-16T14:05:58","date_gmt":"2026-08-16T14:05:58","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/issue-views-not-being-recorded-correctly\/"},"modified":"2026-08-16T14:11:05","modified_gmt":"2026-08-16T14:11:05","slug":"issue-views-not-being-recorded-correctly","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/issue-views-not-being-recorded-correctly\/","title":{"rendered":"Issue: Views Not Being Recorded Correctly"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hi Ajay,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for looking into this. I\u2019ve started this new thread as requested.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website:<\/strong> Softfully.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I\u2019m experiencing an issue with the <strong>Top 10 recent\/popular posts data<\/strong>. Some visits are being recorded, but other confirmed page views are not appearing in the recent 4-hour data. Top 10 settings<\/p>\n\n\n\n<ul>\n<li>Top 10 v4.3.1<\/li>\n\n\n\n<li>Overall tracker: Enabled<\/li>\n\n\n\n<li>Daily range tracker: Enabled<\/li>\n\n\n\n<li>Tracker type: REST API based<\/li>\n\n\n\n<li>Tracking method: Funnel tracking<\/li>\n\n\n\n<li>Load tracker on all pages: Enabled<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Controlled test<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I manually opened this post:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>MEmu 9.5.6.1:<\/strong><br \/><a href=\"https:\/\/www.softfully.com\/virtualization\/memu\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.softfully.com\/virtualization\/memu<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I then waited <strong>5 minutes<\/strong>. The MEmu visit still did not appear in the \u201cTop 10 \u2013 Daily Popular Posts\u201d recent 4-hour data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I also used <strong>\u201cSync Funnel Now\u201d<\/strong> during testing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the same time, the widget was showing other posts with one view, such as Kaspersky and later the Softfully.com homepage. However, the MEmu post I had definitely opened was still missing. Other pages that I know were visited were also missing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, it seems that Top 10 is not completely inactive, but some page views may not be reaching or appearing in the recent-period data correctly. Caching\/optimization setup<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">My website also uses:<\/p>\n\n\n\n<ul>\n<li><strong>Hostinger CDN<\/strong><\/li>\n\n\n\n<li><strong>WP Rocket<\/strong><\/li>\n\n\n\n<li><strong>Perfmatters<\/strong><\/li>\n\n\n\n<li><strong>WP Armour<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Perfmatters currently has <strong>Disable REST API \u2192 Default (Enabled)<\/strong>, so the REST API is not disabled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Could you please check the site from your end and determine whether the Top 10 tracking request is being recorded correctly?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In particular, I would like to know whether the MEmu test visit is reaching Top 10, whether it is being placed into the funnel, and whether it is subsequently being written to the daily\/overall tables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please let me know if you need any additional information or if there is a specific setting I should temporarily change for testing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you.<\/p>\n","protected":false},"template":"","class_list":["post-18994828","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18994828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18994828\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18994828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}