{"id":18994012,"date":"2026-08-14T20:33:12","date_gmt":"2026-08-14T20:33:12","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/no-customer-failed-order\/"},"modified":"2026-08-14T20:33:12","modified_gmt":"2026-08-14T20:33:12","slug":"no-customer-failed-order","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/no-customer-failed-order\/","title":{"rendered":"No Customer Failed Order"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We don&#8217;t have an option to edit the customer failed order email, just the shop owner email. It&#8217;s enabled in settings &#8211; the owner\/failed email isn&#8217;t enabled, only customer failed. Customer on hold, processing, etc. are in the dropdown. When previewing a failed email, it only shows the shop owner email as well.<\/p>\n","protected":false},"template":"","class_list":["post-18994012","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18994012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18994012\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18994012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}