{"id":18972097,"date":"2026-07-22T13:56:15","date_gmt":"2026-07-22T13:56:15","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/awful-plugin-23\/"},"modified":"2026-07-22T13:56:15","modified_gmt":"2026-07-22T13:56:15","slug":"awful-plugin-23","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/awful-plugin-23\/","title":{"rendered":"Awful plugin"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Where do I start!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This plugin is a mess.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It stores different order meta for marketing consent depending on checkout type (<code>ws_opt_in<\/code>&nbsp;for classic, a WooCommerce Blocks additional-field key for block checkout), so it\u2019s not obvious which value is actually driving subscription.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a contact shows up in Brevo, it\u2019s often unclear how or why they were created or updated. The plugin does send a&nbsp;<code>subscription_location<\/code>&nbsp;in some cases, but it\u2019s easy to miss and frequently empty for other capture paths.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They removed the \u201cpre-checked opt-in\u201d option for GDPR reasons \u2014 fair enough \u2014 but the related settings\/code is still in the plugin. I wasted a lot of time debugging that dead path before realising it had simply been removed from the Brevo UI.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They also don\u2019t offer the practical alternative a lot of stores want: a soft opt-out at checkout (leave unchecked to stay on marketing; check to opt out). It\u2019s opt-in only.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Worse: with abandoned-cart tracking enabled, the plugin listens for blur on any&nbsp;<code>input[type=email]<\/code>&nbsp;outside checkout, then creates contacts as unsubscribed without the customer being told. That\u2019s not obvious from the plugin settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Support didn\u2019t seem to understand the questions, even when I pointed at the exact lines in the plugin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Be very wary of how this plugin works before you rely on it for consent and contact capture.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cheers<br \/>Dan<\/p>\n","protected":false},"template":"","class_list":["post-18972097","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18972097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18972097\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18972097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}