{"id":18949255,"date":"2026-06-26T16:01:49","date_gmt":"2026-06-26T16:01:49","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/avoid-liquid-web-nexcess\/"},"modified":"2026-06-26T16:01:49","modified_gmt":"2026-06-26T16:01:49","slug":"avoid-liquid-web-nexcess","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/avoid-liquid-web-nexcess\/","title":{"rendered":"Avoid Liquid Web\/Nexcess"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Avoid this plugin and their authors. They will happily take your money and then misrepresent what features are included in the product you paid for.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When I contacted support regarding a missing MailerLite add-on, representative <strong>Daniel Darnell<\/strong> explicitly told me that <em>&#8220;Mailerlite was never a Restrict Content Pro add-on that we sold or distributed.&#8221;<\/em> This is demonstrably false. In the core plugin code (version 3.5.59, <code>core\/includes\/misc-functions.php<\/code>), the <code>rcp_get_addons_list()<\/code> function explicitly registers <code>'rcp-mailerlite'<\/code> on line 1739, right alongside MailChimp and ConvertKit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The moment I responded with this exact technical proof, Daniel Darnell completely stopped replying to my emails. Rather than correcting his error, providing the add-on, or apologizing for the misinformation, he chose to ghost a paying customer. Whether this is gross incompetence or a deliberate attempt to withhold features, it is highly unprofessional. Do not trust this company.<\/p>\n","protected":false},"template":"","class_list":["post-18949255","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18949255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18949255\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18949255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}