{"id":18811480,"date":"2026-02-05T17:45:22","date_gmt":"2026-02-05T17:45:22","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/ok-plugin-poor-support-on-pro-plan\/"},"modified":"2026-02-05T17:45:22","modified_gmt":"2026-02-05T17:45:22","slug":"ok-plugin-poor-support-on-pro-plan","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/ok-plugin-poor-support-on-pro-plan\/","title":{"rendered":"OK plugin, poor support on Pro plan"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The plugin itself is good enough until WordPress finally adds multilang features to core. Echoing what some have mentioned here&#8230; note that on the Pro plan, we find that Polylang&#8217;s support team are can be relatively poor at technical analysis of bugs and don&#8217;t appear to be able to follow your repros at all. Instead they provide less detailed &#8220;repro&#8221; videos that follow a completely different approach and say it works fine on their end. Really some of the worst technical support I have experienced.<\/p>\n","protected":false},"template":"","class_list":["post-18811480","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18811480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18811480\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18811480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}