{"id":18770282,"date":"2025-12-30T02:32:04","date_gmt":"2025-12-30T02:32:04","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/chatway-is-not-sending-notifications-about-new-chats-to-email\/"},"modified":"2025-12-30T02:32:04","modified_gmt":"2025-12-30T02:32:04","slug":"chatway-is-not-sending-notifications-about-new-chats-to-email","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/chatway-is-not-sending-notifications-about-new-chats-to-email\/","title":{"rendered":"Chatway is not sending notifications about new chats to email"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hi,<br \/>I installed Chatway using the WordPress admin panel yesterday.<br \/>When new messages come, there is no notification that comes to my email. I tested several times, but I only received the email once. I did check the spam folder, but there is none.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note: I installed both Chaty and Chatway, but set the widget distinctly (as shown on my website).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some details:<br \/>My website: https:\/\/trackify.vn\/<br \/>Theme: Tecnologia (VanTam)<br \/>Version: Chaty (Version 3.5.1), Chatway Live Chat (Version 1.4.5)<br \/>Version WordPress: 6.9<\/p>\n","protected":false},"template":"","class_list":["post-18770282","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18770282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18770282\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18770282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}