{"id":18680585,"date":"2025-10-14T13:05:38","date_gmt":"2025-10-14T13:05:38","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/customer-reference-data\/"},"modified":"2025-10-14T13:05:38","modified_gmt":"2025-10-14T13:05:38","slug":"customer-reference-data","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/customer-reference-data\/","title":{"rendered":"Customer Reference Data"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">What&#8217;s the best way to maintain a &#8220;notebook&#8221; of relevant account and other resource details for every customer so agents have a single place to look when seeking details to support customer issues\/requests?<\/p>\n","protected":false},"template":"","class_list":["post-18680585","topic","type-topic","status-publish","hentry","topic-tag-table"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18680585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18680585\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18680585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}