{"id":18589231,"date":"2025-08-07T09:19:24","date_gmt":"2025-08-07T09:19:24","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/disappointed-with-customer-support-experience\/"},"modified":"2025-08-07T12:12:23","modified_gmt":"2025-08-07T12:12:23","slug":"disappointed-with-customer-support-experience","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/disappointed-with-customer-support-experience\/","title":{"rendered":"Suggestions for improvements"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I had a disappointing experience with their customer support. When I reached out for help, I was met with responses that felt dismissive and unprofessional. As a developer, I value respectful and constructive communication, especially when troubleshooting issues. Unfortunately, that was lacking here.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I hope the team takes this feedback seriously and works on improving their support interactions. A good product deserves good service.<\/p>\n","protected":false},"template":"","class_list":["post-18589231","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18589231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":2,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18589231\/revisions"}],"predecessor-version":[{"id":18589528,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18589231\/revisions\/18589528"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18589231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}