{"id":18548609,"date":"2025-07-10T00:18:48","date_gmt":"2025-07-10T00:18:48","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/tracking-performance-issues\/"},"modified":"2025-07-10T00:18:48","modified_gmt":"2025-07-10T00:18:48","slug":"tracking-performance-issues","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/tracking-performance-issues\/","title":{"rendered":"Tracking &amp; Performance Issues"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dear EasyParcel Support Team,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I hope you&#8217;re doing well. I\u2019m currently using your WooCommerce plugin and would like to report a few issues I&#8217;ve encountered. Overall, the <strong>auto-fulfillment feature works great<\/strong> (thank you for that), but there are several technical concerns:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Issues I&#8217;m facing:<\/strong><\/p>\n\n\n\n<ol>\n<li><strong>Tracking Not Updating Properly<\/strong>\n<ul>\n<li>The <strong>tracking details do not appear or update on the Thank You page<\/strong> after checkout \u2014 even after the order is marked as fulfilled or tracking details are updated.<\/li>\n\n\n\n<li>The <strong>Completed Order email<\/strong> also does not show the tracking information.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Performance: Slow Add to Cart<\/strong>\n<ul>\n<li>When the plugin is active, the <strong>Add to Cart button becomes significantly slower<\/strong> to respond, affecting user experience and conversion rate.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Plugin Only Works in Legacy Mode<\/strong>\n<ul>\n<li>I had to enable <strong>Legacy Mode<\/strong> in the plugin settings to get it working with auto-fulfillment. Otherwise, it doesn\u2019t function properly.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Site &amp; Environment Info:<\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Theme:<\/strong> Shoptimizer<\/li>\n\n\n\n<li><strong>WooCommerce Version:<\/strong> 9.9.5<\/li>\n\n\n\n<li><strong>WordPress Version:<\/strong> 6.8.1<\/li>\n\n\n\n<li><strong>PHP Version:<\/strong> 8.1.31<\/li>\n<\/ul>\n","protected":false},"template":"","class_list":["post-18548609","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18548609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18548609\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18548609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}