{"id":18390862,"date":"2025-03-31T01:31:20","date_gmt":"2025-03-31T01:31:20","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/jetpack-error-39\/"},"modified":"2025-03-31T01:31:20","modified_gmt":"2025-03-31T01:31:20","slug":"jetpack-error-39","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/jetpack-error-39\/","title":{"rendered":"jetpack error"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hi Jetpack Team,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I\u2019ve been working through a persistent issue where Jetpack fails to connect on my site:<br \/>\ud83d\udc49 <a href=\"https:\/\/silverrich.co.kr\">https:\/\/silverrich.co.kr<\/a> (Server IP: 158.247.240.159, hosted on Cloudways, DigitalOcean Seoul)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I have <strong>already tried everything<\/strong> including:<\/p>\n\n\n\n<ul>\n<li>Full database reset: <code>DELETE FROM wp_options WHERE option_name LIKE '%jetpack%'<\/code><\/li>\n\n\n\n<li>Jetpack plugin deletion, reinstall<\/li>\n\n\n\n<li>Checked <code>wp-config.php<\/code> for JETPACK_* constants \u2192 none found<\/li>\n\n\n\n<li>Verified WordPress Address and Site Address match exactly (<a href=\"https:\/\/silverrich.co.kr\">https:\/\/silverrich.co.kr<\/a>)<\/li>\n\n\n\n<li>Verified SSL is valid<\/li>\n\n\n\n<li>Enabled: php\ubcf5\uc0ac\ud3b8\uc9d1<code>define( 'JETPACK_DEV_DEBUG', true ); define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );<\/code><\/li>\n\n\n\n<li>No relevant errors in <code>wp-content\/debug.log<\/code><\/li>\n\n\n\n<li>Outbound requests to <code>public-api.wordpress.com<\/code> via curl succeed<\/li>\n\n\n\n<li><code>wp jetpack status<\/code> shows partial connection, <code>blog_id: 0<\/code><\/li>\n\n\n\n<li>Tried with multiple admin accounts<\/li>\n\n\n\n<li>PHP version: 8.x, memory limit: 512M, execution time: 300, cURL enabled<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u274c <strong>Still getting &#8220;Site connection failed&#8221; immediately after clicking &#8220;Set up Jetpack&#8221;<\/strong><br \/>This happens in both regular and incognito browser sessions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Could this be related to:<\/p>\n\n\n\n<ul>\n<li>Jetpack-side stuck site record?<\/li>\n\n\n\n<li>Cloudways\/Seoul region-specific issue?<\/li>\n\n\n\n<li>Token mismatch or authentication sync failure?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for any help or insights you can provide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Best,<br \/>HYEONBIN<\/p>\n","protected":false},"template":"","class_list":["post-18390862","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18390862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18390862\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18390862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}