{"id":18388557,"date":"2025-03-28T17:44:13","date_gmt":"2025-03-28T17:44:13","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/doesnt-work-on-siteground-hosting-due-to-sever-level-security-rule\/"},"modified":"2025-03-28T18:44:16","modified_gmt":"2025-03-28T18:44:16","slug":"doesnt-work-on-siteground-hosting-due-to-sever-level-security-rule","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/doesnt-work-on-siteground-hosting-due-to-sever-level-security-rule\/","title":{"rendered":"Doesn&#8217;t work on Siteground hosting due to sever-level security rule"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I noticed that the images, CSS, and JS files were not loading properly (had 403 error) in the admin page for this plugin for my sites on Siteground hosting, so I contacted Siteground. Long story short, they have a security rule which blocks the WP Help directory due to a previous security issue. Although the plugin will technically still work, the images and formatting will be messed up, and you can&#8217;t save your preference settings. If you get on chat with SG and get a ticket created, a senior dev can disable this security setting to get WP Help to work properly, but it&#8217;s kind of a big pain.<\/p>\n","protected":false},"template":"","class_list":["post-18388557","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18388557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18388557\/revisions"}],"predecessor-version":[{"id":18388641,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/18388557\/revisions\/18388641"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=18388557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}