{"id":17484566,"date":"2024-03-08T11:14:04","date_gmt":"2024-03-08T11:14:04","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/ghosted-by-plugin-provider\/"},"modified":"2024-03-12T09:40:24","modified_gmt":"2024-03-12T09:40:24","slug":"ghosted-by-plugin-provider","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/ghosted-by-plugin-provider\/","title":{"rendered":"Ghosted by plugin provider"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I installed the free version of the header enhancement plugin and that works, but I wanted sound. I went Pro and received an incompatible zip.file on my plugin provider account. I have tried seeking help in their support forum and also issued a ticket. I have gotten no emails from the plugin provider, no order, payment or a ticket confirmation, nothing. Posts on forum are pending as waiting moderation. What can I do,  my money they took straight away!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WordPress version is compatible with the free version 1.7.4. But the zip.file I got is version 1.7.2 for the premium license.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Edit: After many days I was finally answered and got the product working.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"template":"","class_list":["post-17484566","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17484566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17484566\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=17484566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}