{"id":17407499,"date":"2024-02-07T22:34:31","date_gmt":"2024-02-07T22:34:31","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/no-support-at-all-58\/"},"modified":"2024-08-01T22:03:30","modified_gmt":"2024-08-01T22:03:30","slug":"no-support-at-all-58","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/no-support-at-all-58\/","title":{"rendered":"Plugin is flakey, support is non-existent, promises broken"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Okay, final update.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In spite of the gushing promises in the reply, nothing much changed.<br \/><br \/>Very briefly it appeared to work, then cratered again.<br \/><br \/>Tina suggested I create a new account and she&#8217;d watch from her end. I created a new account and couldn&#8217;t even get it to connect.<br \/><br \/>That was when I was ghosted again.<br \/><br \/>I went back to my old account, solved a few of the connection problems myself, but it still wasn&#8217;t working properly. Out of 4 scheduled posts per day, I was lucky to actually see two per week.<br \/><br \/>Stay away from this plugin. It&#8217;s been abandoned, no matter what they may say to the contrary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">[Thank you for your response and your subsequent help, Tina.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I&#8217;m leaving the original message below for context, but I&#8217;m updating the rating to 5-star and following up in the message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I appreciate your getting it working again, and back to the plugin I&#8217;ve known and loved for years.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s to tracking down the last few lingering gremlins!]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">[I used this plugin for years, and it was exactly what I wanted, but lately it&#8217;s gone drastically downhill and careened into a ditch. When my existing connections stopped working, I contacted support. It took a month to get any response from them to even ask for my account information. That was 6 months ago and I&#8217;ve had nothing but silence since, despite repeated requests for an update. I&#8217;ve been completely ghosted. I&#8217;m also still receiving emails saying that the scheduled posts, which I had already DELETED, haven&#8217;t sent. Avoid this plugin. Seriously.]<\/p>\n","protected":false},"template":"","class_list":["post-17407499","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17407499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":3,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17407499\/revisions"}],"predecessor-version":[{"id":17928309,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17407499\/revisions\/17928309"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=17407499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}