{"id":17389267,"date":"2024-02-01T02:44:10","date_gmt":"2024-02-01T02:44:10","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/unable-to-access-dashboard-on-wordpress\/"},"modified":"2024-02-01T02:44:10","modified_gmt":"2024-02-01T02:44:10","slug":"unable-to-access-dashboard-on-wordpress","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/unable-to-access-dashboard-on-wordpress\/","title":{"rendered":"Unable to access dashboard on wordpress"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Good day folks,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are using your plugin and we upgraded it to the last upgrade version. Nevertheless we cannot access the dashboard settings on wordpress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When we go to settings, a window with a &#8220;notice&#8221; appears preventing the access to the dashboard and settings. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The notice says: &#8220;New: Serve images faster with Ultra Smush&#8221; with the explanation below of what it does.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By the way, we deactivate\/activate the plugin while clearing caches but it didn&#8217;t make any difference.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, what can we do to fix this issue and be able to access the smush dashboard and check\/change our settings?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In advance, thank you for your help and interest!<\/p>\n","protected":false},"template":"","class_list":["post-17389267","topic","type-topic","status-publish","hentry","topic-tag-dashboard","topic-tag-faster","topic-tag-images","topic-tag-notice","topic-tag-serve","topic-tag-smush","topic-tag-wordpress"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17389267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17389267\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=17389267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}