{"id":17007793,"date":"2023-08-28T22:37:04","date_gmt":"2023-08-28T22:37:04","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/paypal-review-order-button-immediately-processes-sale\/"},"modified":"2023-08-28T22:37:04","modified_gmt":"2023-08-28T22:37:04","slug":"paypal-review-order-button-immediately-processes-sale","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/paypal-review-order-button-immediately-processes-sale\/","title":{"rendered":"Paypal Review Order Button Immediately Processes Sale"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">There are really two issues related to customer experience:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">(1) In the PayPal iframe, the sales order is shown with a button that indicates the buyer can review the order before committing. This does not happen. Clicking the review button commits the sale and then returns to the website. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I found this article which properly describes the Button issue:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">https:\/\/wordpress.org\/support\/topic\/customers-cant-review-order-orders-are-placed-immediately-at-continue\/<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I&#8217;m surprised this has not been addressed as it creates a very poor customer experience which otherwise is really pretty good until the finale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">(2) When the iframe opens up, the window is too small for all the content and the user must resize the window which can lead to accidentally clicking the purchase button.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, it would be nice to return the user to a Thank You page where the completed sales information (which is sent by email) could be displayed and formatted into an HTML receipt. I expect this is relatively easy but there is no documentation on how to capture the completed sales transaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"template":"","class_list":["post-17007793","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17007793","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/17007793\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=17007793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}