{"id":16848728,"date":"2023-06-26T13:11:34","date_gmt":"2023-06-26T13:11:34","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/upgraded-to-pro-faulty-plugin-poor-customer-service\/"},"modified":"2023-06-26T13:11:34","modified_gmt":"2023-06-26T13:11:34","slug":"upgraded-to-pro-faulty-plugin-poor-customer-service","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/upgraded-to-pro-faulty-plugin-poor-customer-service\/","title":{"rendered":"Upgraded to Pro \u2013 faulty plugin &amp; POOR customer service"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I purchased the upgrade to the pro version of the plugin as I required one of the extra features. This extra feature however crashed my website whenever used, and since reporting the issue and unable to use the plugin, the customer service has been awful. Two months I have been trying to get a definitive answer but they read the emails and ignore. Try the free version, but don&#8217;t waste your time with the premium.<\/p>\n","protected":false},"template":"","class_list":["post-16848728","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/16848728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/16848728\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=16848728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}