{"id":15355275,"date":"2022-02-11T13:48:19","date_gmt":"2022-02-11T13:48:19","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/huuuge-problem\/"},"modified":"2022-02-11T13:48:19","modified_gmt":"2022-02-11T13:48:19","slug":"huuuge-problem","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/huuuge-problem\/","title":{"rendered":"Huuuge problem."},"content":{"rendered":"<p>Hello!<br \/>\nI have a little problem. I bought an Ultimate Post Pro and a Prime Slider Pro a few days ago. I provided my email address during the purchase. I made my purchase, I received an email with my license and a password to access my account, and some other information. There is a login link that has not worked since then (Error establishing a database connection). Since the link is not working, I went to bdthemes.com and tried to log in with my details. I received an error message that the email address is unknown. After that I wrote to support. Who sent an activation link. I don&#8217;t understand why if I need an activation link, I can&#8217;t include it in the email I receive the password for? Why do I have to ask for this separately? After that, I activated my account and I received a message that it was successful. After that, I tried to enter again. Nothing has changed, the same text, I can\u2019t enter the same way. Another email to support, they wrote back that I have nothing more to do, everything is fine as it is. We&#8217;ve been here ever since, nothing has changed. I should log in but I can&#8217;t. Because when I got the plugin, I activated it. But in the meantime, I had some technical issues and had to reinstall WordPress. Because of this, I would have to activate the plugin again, but it can&#8217;t. I assume I would need to log in to my account, delete the linked page first, and then reactivate it. At least that&#8217;s usually the case. And then I could do my thing further. Instead, I now look down at the sky and wait for the miracle and smoke in my head. To solve my half-minute problem that shouldn\u2019t have happened. You\u2019re able to make such a great plugin while doing the rest of the thing like an amateur. I wonder how long it will take to solve this miserable problem. If possible, force yourself. Thank, B.Z.<\/p>\n","protected":false},"template":"","class_list":["post-15355275","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/15355275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/15355275\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=15355275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}