{"id":15195335,"date":"2021-12-25T20:22:42","date_gmt":"2021-12-25T20:22:42","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/no-customer-support-17\/"},"modified":"2021-12-25T20:22:42","modified_gmt":"2021-12-25T20:22:42","slug":"no-customer-support-17","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/no-customer-support-17\/","title":{"rendered":"No customer support"},"content":{"rendered":"<p>The support here is ridiculous. They ignore your requests for weeks then come up with a simple question like &#8220;do you use diagrams?&#8221;. Although your question was about you using diagrams and in the attached files are diagrams and you clearly stated in your request that you use diagrams.<br \/>\nFunny thing is that after you patiently answer &#8220;yes&#8221;, they disappear for another week.<\/p>\n<p>Last but not least, after I purchased the product they stopped answering at all!<br \/>\nI have now a couple of outstanding requests and there&#8217;s <strong>no answer for more than a month<\/strong>.<br \/>\nIf the Spreadsheet Converter team sees this, please, I beg you, contact me.<\/p>\n","protected":false},"template":"","class_list":["post-15195335","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/15195335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/15195335\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=15195335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}