{"id":14627469,"date":"2021-07-05T13:20:59","date_gmt":"2021-07-05T13:20:59","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/neat-chat-and-faqs-in-one-widget\/"},"modified":"2021-07-05T13:20:59","modified_gmt":"2021-07-05T13:20:59","slug":"neat-chat-and-faqs-in-one-widget","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/neat-chat-and-faqs-in-one-widget\/","title":{"rendered":"Neat chat and FAQs in one widget"},"content":{"rendered":"<p>Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It&#8217;s really great that I can choose what to display in my widget &#8211; chat or knowledge base, or even both. Displaying the knowledge base only becomes very handy when you get a lot of chat requests and cannot handle them.<\/p>\n<p>The only thing I&#8217;m missing in helpcrunch is a chatbot, but very friendly support guys promised me it&#8217;d be ready this fall.<\/p>\n","protected":false},"template":"","class_list":["post-14627469","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/14627469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/14627469\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=14627469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}