{"id":14587935,"date":"2021-06-23T12:44:04","date_gmt":"2021-06-23T12:44:04","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/connection-issue-13\/"},"modified":"2021-06-23T12:44:04","modified_gmt":"2021-06-23T12:44:04","slug":"connection-issue-13","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/connection-issue-13\/","title":{"rendered":"Connection Issue"},"content":{"rendered":"<p>Hi,<\/p>\n<p>We&#8217;re having issues connecting Facebook to WooCommerce as follows:<\/p>\n<p>1. Get Started<br \/>\n2. Press Login to Facebook<br \/>\n3. Press Get Started<br \/>\n4. Select your Business Manager &#8211; the business we are an admin of isn&#8217;t there. So we Create New, in this case D W Whitson Ltd \u2013 Business Manager. Press Continue.<br \/>\n5. Get this message: <\/p>\n<blockquote><p>The name you&#8217;ve chosen for your business isn&#8217;t valid. Consider using D W Whitson Ltd &#8211; Business Manager. Your business name must accurately reflect your business, as with Page names.<\/p><\/blockquote>\n<p>6. Tries another shorted name and get this message:<\/p>\n<blockquote><p>You have reached the limit for the number of Businesses you can create at this time.<\/p><\/blockquote>\n<p>7. Go back and select our own Business, then connect a page, scroll down to our clients business D W Whitson Ltd and it says: Not eligable. Hover over the <strong>i<\/strong> and it says:<\/p>\n<blockquote><p>Contact the admin of business for permission to connect this Page<br \/>\nLearn more<\/p><\/blockquote>\n<p>I am an admin of that business. Looking at the page D W Whitson Ltd (for which I&#8217;m an admin) <\/p>\n<p>If I go to the page and select &#8216;Set up using a partner platform&#8217; and choose WooCommerce it then says go to WooCommerce to do this.<\/p>\n<p>Also tried to connect to WooCommerce via Business apps and got this error message:<\/p>\n<blockquote><p>Admin permission required<br \/>\nYou do not have permission to the Business Manager linked to this page. Reach out to the admin of &#8216;Dave Whitson&#8217;s Business&#8217; to gain access.<\/p><\/blockquote>\n<p>Again, I am admin level!<\/p>\n<p>Then went to Facebook Business Suite &gt; Commerce. There are some products here I think the client has previoulsy added manually.<\/p>\n<p>Can anyone advise? Feels like we&#8217;re going round in circles.<\/p>\n","protected":false},"template":"","class_list":["post-14587935","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/14587935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/14587935\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=14587935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}