{"id":13574591,"date":"2020-10-24T02:41:33","date_gmt":"2020-10-24T02:41:33","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/order-item-has-no-variation-id\/"},"modified":"2020-10-24T02:41:33","modified_gmt":"2020-10-24T02:41:33","slug":"order-item-has-no-variation-id","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/order-item-has-no-variation-id\/","title":{"rendered":"order item has no variation ID"},"content":{"rendered":"<p>Posted link is a variable product with 2 variations (the parent prouct and its variations share the same SKU: 19XL199). Recently we found it in a few orders doesn&#8217;t have variation ID in the order edit page. Normally a variation in an order is shown like:<\/p>\n<p>SKU:19ES1513<br \/>\nVariation ID:239586<br \/>\nSKU:19ES1513<\/p>\n<p>But this item in those orders only show:<\/p>\n<p>SKU: 19XL199<br \/>\nSKU: 19XL199<\/p>\n<p>This issue seems to start to appear after our recent woocommerce upgrade. We don&#8217;t have a clue yet what could have caused this. This isn&#8217;t the only product with the issue. The issue occurs in random orders. We have suspected it was caused by customer adding the product in cart without choosing a variation which could explain why there is no variation ID shown in the order, but as we tested, not specifying a variation would have prevented customer from adding product in cart in the first place.<\/p>\n<p>So far we don&#8217;t know where to look, could someone shed a light on What could possibly caused it? <\/p>\n<p>Thanks.<\/p>\n","protected":false},"template":"","class_list":["post-13574591","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/13574591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/13574591\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=13574591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}