{"id":12636151,"date":"2020-04-06T17:12:30","date_gmt":"2020-04-06T17:12:30","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/payment-processing-failed-please-retry-12\/"},"modified":"2020-04-06T17:19:19","modified_gmt":"2020-04-06T17:19:19","slug":"payment-processing-failed-please-retry-12","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/payment-processing-failed-please-retry-12\/","title":{"rendered":"Payment processing failed. Please retry."},"content":{"rendered":"<p>I&#8217;m using the latest WordPress, WooCommerce and Stripe plugin on a customer&#8217;s web shop but I keep getting &#8220;Payment processing failed. Please retry.&#8221; with the test API key, API secret and webhook signing secret.<\/p>\n<p>The WC logs show:<\/p>\n<pre><code>\n2020-04-06T17:06:08+00:00 DEBUG \n====Stripe Version: 4.3.2====\n====Start Log====\ncustomers\/cus_H34RbkgsytKnkr request: Array\n(\n    [email] =&gt; max@mustermann.com\n    [description] =&gt; Name: Max Mustermann, Username: max\n    [metadata] =&gt; Array\n        (\n        )\n\n)\n\n====End Log====\n\n2020-04-06T17:06:08+00:00 DEBUG \n====Stripe Version: 4.3.2====\n====Start Log====\nError: stdClass Object\n(\n    [token_id] =&gt; \n    [customer] =&gt; cus_H34RbkgsytKnkr\n     =&gt; \n    [source_object] =&gt; \n)\n\n====End Log====\n\n2020-04-06T17:06:08+00:00 DEBUG \n====Stripe Version: 4.3.2====\n====Start Log====\ncustomers\/cus_H34RbkgsytKnkr\/sources request: Array\n(\n    [limit] =&gt; 100\n)\n\n====End Log====\n\n2020-04-06T17:06:08+00:00 DEBUG \n====Stripe Version: 4.3.2====\n====Start Log====\ncustomers\/cus_H34RbkgsytKnkr\/sources request: Array\n(\n    [limit] =&gt; 100\n)\n\n====End Log====\n\n<\/code><\/pre>\n<p>On the Stripe developer site I see successful requests to the \/v1\/customers endpoint.<\/p>\n<p>My theme code doesn&#8217;t mess with the checkout process in any way. Basically it just styles the WC templates.<\/p>\n<p>The plugins that I have installed are:<\/p>\n<ul>\n<li>Classic Editor<\/li>\n<li>GDPR Cookie Consent<\/li>\n<li>Germanized for WooCommerce<\/li>\n<li>MC4WP: Mailchimp for WordPress<\/li>\n<li>WooCommerce<\/li>\n<li>WooCommerce Stripe Gateway<\/li>\n<li>Yoast SEO<\/li>\n<\/ul>\n","protected":false},"template":"","class_list":["post-12636151","topic","type-topic","status-publish","hentry","topic-tag-api-credentials"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/12636151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/12636151\/revisions"}],"predecessor-version":[{"id":12636193,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/12636151\/revisions\/12636193"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=12636151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}