{"id":11632222,"date":"2019-06-12T20:58:35","date_gmt":"2019-06-12T20:58:35","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/plesk-error-broken-website\/"},"modified":"2019-06-12T20:58:35","modified_gmt":"2019-06-12T20:58:35","slug":"plesk-error-broken-website","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/plesk-error-broken-website\/","title":{"rendered":"Plesk error: Broken Website"},"content":{"rendered":"<p>I know this isn&#8217;t a Plesk site, but the error is with the WordPress Toolkit and the installation of WordPress. The boss asked me to make some changes to a couple pages and I went to do that, but it says my WordPress is broken, even shows a cute skull with a flower on it&#8217;s head instead of the snapshot like it did the other day. <\/p>\n<p>The URL still works, the site is still up, but I cant get into the WP instance to edit anything. I tried to install the WordPress classic editor, as mentioned in the &#8216;READ THIS FIRST&#8217; post, but it errors with &#8216;ID 16:&#8217; and i can&#8217;t see the rest of the message because it runs out of characters.<\/p>\n<p>I&#8217;m sure I need to reinstall WordPress, but that scares the crap out of me, because this is a live site, and if i install WordPress, is it going to break the whole thing? i might be able to get away with it if i do it in the middle of the night, so long as i fix it before morning. <\/p>\n<p>I&#8217;ve backed up the database, but I don&#8217;t have a recent backup of the website, because of poor management on my part, tbh. <\/p>\n<p>I&#8217;ve copied the httpdocs folder, thinking maybe i could restore the old one and then dump the files from the copy to fix it, but what if it&#8217;s a file in that folder that is causing the problem? And since WordPress somehow hides all the data, maybe in the database, I can&#8217;t even find the pages in the directory structure to manually edit them and make the boss&#8217;s changes.<\/p>\n<p>I haven&#8217;t made any changes to the config, and the last time anyone was in the site was our contracted web developers (who we have used up the time with, though i will call them if necessary), and they made our changes just fine. that was about a week ago.<\/p>\n<p>So i guess my question is: what are the proper steps i need to take to fix the thing?<\/p>\n","protected":false},"template":"","class_list":["post-11632222","topic","type-topic","status-publish","hentry","topic-tag-broken-website","topic-tag-plesk"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/11632222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/11632222\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=11632222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}