{"id":11565671,"date":"2019-05-23T17:14:07","date_gmt":"2019-05-23T17:14:07","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/chat-notifications-do-not-appear\/"},"modified":"2019-05-23T17:14:07","modified_gmt":"2019-05-23T17:14:07","slug":"chat-notifications-do-not-appear","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/chat-notifications-do-not-appear\/","title":{"rendered":"Chat notifications do not appear"},"content":{"rendered":"<p>Chat notifications are enabled, yet in all of our tests since the update agents are not notified of new messages. Any clue what&#8217;s happening?<\/p>\n<p>The guest gets this message: &#8220;Please standby for an agent. While you wait for the agent you may type your message.&#8221;<\/p>\n<p>When the guest clicks &#8220;Start Chat&#8221; to initiate chat, this error message appears in the console:<br \/>\n    user.js?ver=5.2.1:13 Uncaught ReferenceError: ajaxurl is not defined<br \/>\n    at user.js?ver=5.2.1:13<br \/>\n    &#8230;<\/p>\n","protected":false},"template":"","class_list":["post-11565671","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/11565671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/11565671\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=11565671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}