{"id":10649782,"date":"2018-09-03T08:14:47","date_gmt":"2018-09-03T08:14:47","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/import-error-38\/"},"modified":"2018-09-03T08:14:47","modified_gmt":"2018-09-03T08:14:47","slug":"import-error-38","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/import-error-38\/","title":{"rendered":"Import Error"},"content":{"rendered":"<p>Hi,<\/p>\n<p>I am having a problem importing new users, have a list of about 800 people to import and the its a matter of highest urgency I get this working.<\/p>\n<p>The error message I receive: Server error. Please increase value of post_max_size and upload_max_filesize<\/p>\n<p>These have been set to 364M and 64mb respectively so is not the issue<\/p>\n<p>Here is an example of my test csv:<\/p>\n<p>\u201cUsername\u201d,\u201dE-mail\u201d,first_name\u201d,\u201dLast Name\u201d,\u201dPhone Number\u201d,\u201dPassword\u201d,\u201dID \/ Passport\u201d,\u201dFacebook Profile Link\u201d,Instagram Profile Link\u201d,\u201dRole,Registration Date\u201d,\u201dDescription\u201d<br \/>\n\u201ctransfer\u201d,\u201dtransfer@equinox-experience.com\u201d,\u201dimport\u201d,\u201dtest\u201d,\u201d785154848\u2033,\u201d$P$BTHWoY1G9Cop0zRlxwDX8QqCN5DZ470\u2033,1234567879\u2033,,,\u201dtier 1\u2033,\u201d2018-08-23 09:38\u2033,\u201dInteresting\u2026. lol\u201d<\/p>\n<p>Also is there advice on how to get fields exported from excel so that it is comma separated and enclosed with double colons?<\/p>\n<p>You support will be greatly appreciated, thank you.<\/p>\n<p>I have posted on your Form more than 5 days ago, tried sending an email directly to support, and it seems support has just completely ignorte me, am very frustrated as I desperately need to get this working<\/p>\n","protected":false},"template":"","class_list":["post-10649782","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/10649782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/10649782\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=10649782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}