While working on improvements for a website, I update the Spasalon theme from 18.104.22.168 to 1.6.2 to latest version. After update home page images are not displayed. I am not proficient in wordpress, So I googled for some time, and then I mailed my issue to email@example.com. I got very quick response where they asked me to try additional options. Abhishek from support team understood the problem and he is able to respond to my problem with in an hour with clear step by step screenshots. Here the catch is I am not their premium customer and I am using their lite version of Spasalon theme. I thought i will receive an answer with in a day, but they are very quick.
I really appreciate their commitment towards their customers success.
With respect to Spasalon lite theme, It has all the features of premium theme itself:
You can customize footer
You can add featured images. etc
Excellent support, solving all my problems quickly. The theme is great and with the new version, solves lots of issues, like getting posts to show on home page etc. If you have this theme already installed (last 6mths) and update, It will appear to 'break' your site. However, take the time to record your website before updating and you will be up and running in no time. The update is well worth the effort. Thanks a lot for a great (Free) theme !!
Issues resolved, great help from the support :)
Excellent support, very quick feedback and assistance.
I really like this spa theme.
The team support is reactive and always find solution to customize as my needs.
I do recommand this the spasalon theme by webriti ;)
Why anyone would give this theme any less than a 5 is beyond me. I have used hundreds of themes in the past and this one had to be the easiest and the most fun to put together. I struggled to work out a couple of issues so I went to the help forum and there were the answers, to every query.. Anyone giving this author a bad rating really shouldn't be building websites... This theme is simple, clean, perfect for what it was made for :-)
another well-done-job from webriti! great guys! go on! ;-)
I installed the theme to my staging site and started making some modifications. I ran into a couple of issues and wanted to make modification outside of the scope of the built in customizer. I emailed and Akhlesh Nagar responded to every email quickly and with the perfect solution. A++ support! Thanks!
The theme is easy to work with, besides the small glitches you come across here and there, it is overall a great theme.
Creating website/blog completely out of my element! Had a couple of issues to sort out mostly operator (non-pro newbie me) errors. I absolutely must say that I stuck with it and the Webriti forum support stuck with me to figure out what I was doing wrong. They really went above and beyond. The theme is the first one I tried and will now stay with because it works very well for me.
I have seen other past reviews from disappointed users. But the team seems to have fixed previous bugs with the theme. I had no technical issues! And the newly created Woo Commerce complement to the theme even integrates nicely.
Definitely recommend the additional customizing options of the SpaSalon Pro Version-Thank You Imran for outstanding support! You Rock!!
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