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Theme Reviews

Responsive

15 reviews
Average Rating
4.7 out of 5 stars
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Theme with lots of bugs - no proper customer service
By , for WP 4.5

I have had several problems with Cyberchimp themes: My site suddently doesn't work after a themes update, and now, the theme does not work with a photo gallery plugin. But the worst thing is that Cyberchimp seems to make support almost impossible: When you pay for a theme, you expect excellent functionality and prompt bug fixes. Don't expect that from Cyberchimp. I'll redesign my site using a free theme. Enough of this crap.

It's a mess
By , for WP 4.4.2

I got hired to personalized a website with this theme installed, it's a mess.

awful
By ,

i lost all my widgets.!!!!

I find myself using this over and over
By , for WP 4.2

This is my "bootstrap" theme, and I find myself using this often for new sites. It loads fast, it's easy to setup and adapt.
The theme has a solid build-up of the document structure with the corresponding css.
It's very well done.

Update on v 1.9.7.9:
Function core/includes/functions.php: fetch_copyright() has to go.
I am dropping my rating from 5 star to a single one because of it.

Enigmatic
By , for WP 4.1.1

In 5 years of fooling around with WP themes, this is the most mysterious to date. Can't figure out how to change a photo in a widget that came with the theme. This should not be so difficult I'm compelled to leave a negative review.

But this is AFTER I had to do a www search to find out how to get rid of the byline (it required custom css... really?) and now searching to figure out how to change a photo.

The online guides from cyberchimps are not up to date. And apparently no one answers these forums requests.

There are too many themes out there with good support to fool with this one. Beware.

Nothing is working
By , for WP 4.0.1

The new company running this is not free. Color changes etc are near impossible without paying for this. Do not consider this a free theme anymore.

CyberChimp theme not supported - use at your own risk!
By , for WP 3.9.2

This theme looked great... at first glance. Once I selected to use a static page for my front page, well, that's when I started having issues.

I was able to remove the sidebar and use full page view... but, not able to center my video, nor would it accept my increased size for the responsive video to be displayed. My video would only use about 2/3 of the page, but it should have displayed as full page width.

Went in search of help with this issue, that's when I noticed just how many support questions have been left unanswered.

Reviewed the PRO version only to find dead links... PLUS, no means of contacting the person(s) who created the PRO theme.

Disappointing to say the least. Will be uninstalling this theme and NEVER looking at another CyberChimp theme again. I do NOT appreciate my time being wasted.

Responsive Theme and Support Have Gone Downhill
By , for WP 3.9.1

This theme went from top of the heap, to not so good in the blink of an eye.

They constantly change the way things work every other update, which sucks because it's usually on the PHP level. So if you're a child-theme maker, they've probably broken something. And what happens when you ask them about the changes? You're redirected to their crappy forums (seriously...who created that searching system?) to ask your question that may never get answered.

And then if you can walk (READ: not take off into the sunset) your way around PHP, you then find out that they've set some type of recursive PHP function traps somewhere within the functions. Ask them what they changed and they will say nothing, although clearly something has. And when you try to dive deeper into an answer, you're met with "...customizations are beyond the scope and resources of these support forums...".

They make it so you need to buy their pro support or the pro theme. Why not just get rid of the free theme and charge if you're not going to have any thorough documentation.

Do Dot Purchase ANY Themes!
By , for WP 3.8

I like this theme and even purchased the PRO version. It is a clean theme with just the right options to customize the site. However with that said, I have 2 GIANT complaints ...

1) There is no support system in place for Pro users, they are stuck using the same free support system as everyone else. Apparently, you have to purchase the Pro theme PLUS subscribe to a support package on top of that. Nearly every professional developer I've dealt with in the two decade I've been building sites offers their end-users a support option that COMES WITH any paid version of their themes, these developers do not. The few extra features you get with their themes does NOT warrant the cost for not having support too, and frankly there is no excuse short of mustering more money out of users who have already purchased a commercial theme.

2) AND to top it off, they release bug fixes and updates to the free versions BEFORE they fix them in the PRO versions ... just how backwards is that! I paid for a pro version where I get no extra support over the free version and now have to wait weeks (is what I was told) while the free version gets its updates to bugs first! This is totally unacceptable by today's developer standards! Who operates their business by those standards in this day and age?

As both of these issues are so ridiculous I subtracted two stars for each. The developer will no doubt reply with some excuse, but there is NO excuse they can give for this level of blatant, and almost conniving, disregard for the paying consumer.

Broken child themes
By , for WP 3.8.1

I have used this theme for a number of child themes, and as of the latest update, the css structure is changed and my sites are all breaking upon upgrading the theme.

I've had to revert to backups, and now have to invest many hours in fixing my code in order to keep using this theme... or else recreate the sites using a different parent. This is essentially defeating the purpose of building a child theme, or using custom css.

I'm extremely disappointed, and therefore changing my previous 5 star review to 1 star (since that is the lowest I can change it to).

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