I have tried to contact the developers on numerous occasions. I have tried using their forums. All to no avail. There are many broken aspects to this theme, and without any chance of support, it it basically unusable for me. It was a waste on money to buy the pro version.
Use this theme if you have extra time on your hands to fix issues everytime they release a new updated. Site breaks with every new update. Very frustrating!
Hours and hours lost. Unreliable, the user manual is horrible, just a description not really a manual. Minor issues take you hours and even then you can`t rely on what you did because suddenly all changes when refresh. Don't waste your money, the appearance is nice in the demo but frustrating to manage.
To create your home page you use the appearance panel. Something almost always breaks on updates.
I like this theme for its look and features, but it isn't reliable at all !
The last update change all the custom css, now my website is a totally mess. I have to restore the old one with a backup. I asked for support but no answer. :(
Moreover, it's impossible to invert or change order of the sections on the homepage. You have to do it manually (copy/cut each setting and text !?).
I look for another theme that I can change the informations and update without problems !
I've wasted hours on this. It looked such a good theme yet there are silly little problems that causes major issues. You can't delete a simple section without it throwing the whole site into disarray and lose the lot! I have requested assistance time and time again and getting infuriated now. Barely been acknowledged, and when I was it was a single line of text that didnt offer any resolve. I didn't want to leave a bad review but this has now ended up costing time and money.
I was working on replacing the layout of my page with Onetone theme for a week. An update of the theme deleted my whole work. There was nothing left in the theme directory. Extremely unreliable. Don't use it.
This "theme" is a complete mess.
Despite of the Homepage you have to built every single page from scratch on.
The Demo-Pages are buggy: The "Portfolio-Demo Content" for example has wrong entered id's - so the page does not scroll when pressing a menu point.
The Sticky-header jumps when scrolling to or from the top.
The Sidebar-Widget-Areas do not work on the portfolio page - the categories etc. are empty.
There is not one single page template available to choose from when creating static pages.
I regret that I spent money on this - I can not use it and now I have to start all over again with another theme. What a waste of time....
Onetone Options don't save･･･
Serious lack of expertise in support.
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