Absolutely love this theme. Web-Dorado team has been helpful with any issues I had setting up our theme as we adapted it to our look and feel. Prompt, courteous assistance AND team members treat us with great respect.... not to mention even greater patience! Thanks team, you're really the best to work with!
Thank you webdorado For Quick response.
I'm amazed, really. I wrote to support of Web-Dorado and asked them if they would customize couple of pages and areas of the Exclusive Theme. And they replied me back, saying: "we will gladly help you in all aspects of building the site". And they did it! Since I know nothing about building the website it's very important for me that I can count on their help.
I had a problem with the Exclusive Theme and after reaching the support unit, they were able to use TeamViewer and fix the problems instantly. The work was phenominal. Thanks to Greg and the support team!
The WebDorado Support Team was top of the line in their help and very friendly doing it! The whole experience was better than expected.
I was using the Exclusive theme free version. Did not pay them a penny, but they still provided the best customer service. Quick to respond. Fixed what I needed fixed. I would definitely look to use one of thei paid or free themes in the future.
Unfortunately too less options on board to change font and color if not using css. I bought all themes from them, tried them to the point just to want to get rid of them. Bugs in the application itself (description hidden behind color selectors, slider don't work right, blog pages keep jumping when switching to another page and so on.
It doesn't make sense to put something half finished on the market and then to say to get in contact with them when experiancing problems ... above all when having such a lot to fix.
Wasted time and money.
Being a noob at all this, some of my questions must have been lame, but everything needed to get us off and running has been addressed and even a more complicated issue that other forums have no help, is resolved. Very happy with this theme and the people that propel it!
This is my first venture in creating a websit and the customer support for the Exclusive theme is amazing. Prompt responses and detailed instructions. Great Team to work with!!!!!
I have just completed my website using the Exclusive theme.
There were one or two issues I couldn't resolve myself. I got in contact with the support team and Sona in particular.
I have to say I am extremely impressed with her response times and how professional she was to work with. There are no many software companies with such a great service. If fact I can safely say that this was the best experience I have had to date with a support team.
Thanks again Sona!
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