Theme Reviews

Custom Community

16 reviews
Average Rating
4.4 out of 5 stars
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Doesn't work
By , for WP 4.5.2

This theme doesn't work and there is no support. The company has shut down and is not answering inquiries. The newest query on the forum is over a year old.

Not fit for purpose
By , for WP 4.3.1

Permanent error message on customiser screen.
Could not save setting in customiser; clicked save button but keep getting message that setting had net been saved.


Latest Updates broke my site
By , for WP 4.1.1

Custom Community was working great until the latest updates....

After updating, Customizer can't display all of the features, Layouts and customizations that previously worked don't work any longer, slideshow captions and text are not spaced correctly and appear poorly designed. I have reset all of the settings for the theme and customizer, deleted the theme and done most of the basic troubleshooting steps to try and quickly resolve this and none are working. I'll be looking for a new theme that has done some quality testing before pushing out updates

Migration is hellish to say the least
By , for WP 4.1.1

Don't waste your time unless you're starting from scratch. Migrating from and existing WP site is non existent and many features didn't work. It forced me to restore the old site and work out another strategy for moving it. I'm going with Thesis which I know works.

"This theme is outdated by now."
By , for WP 3.9

When activating this theme, the user is notified that it is outdated. If that's the developer's own opinion, who am I to disagree?

Sehr enttäuschend. Very disappointing. April 2014
By , for WP 3.9

Hier geht echt nichts weiter. Versprechen seit Januar das das Thema fertig ist im besonderen die kostenpflichtige CC2 Premium Extension,- aber da kommt einfach nichts nach. Jetzt ist Ende April. Hallo Jungs was ist los. Von wegen alles kann eingestellt werden. Man kann nicht mal die Farben der Schriften im heather ändern und dafür bezahl ich 80 Euro im voraus. Na danke aber.

Here nothing really goes on. Promise in January that is finished the theme, particularly the paid premium CC2 Extension, - but there just comes to nothing. Now is the end of April. Hi guys what is going on. You can not even change the colors of fonts in the heather and I paid 80 euros in advance. Well thank you!

Promises, promises, promises
By , for WP 3.8.1

Since almost 1 and a half year it has been promised to release version 2.0. on their website they collect money ("Premium Pack Pre Order") and deliver NOTHING!
When the 2.0 version will be finished it will be outdated.
Don't waste your time and money....

Incompatible with Buddypress Xprofile Custom Fields Type
By ,

Latest version 1.17.3
Incompatible with Buddypress Xprofile Custom Fields Type
If you have website field it does not show
you can see only the visibility options
even after you delete the field the visibility options are still there

You try to contact them ah forgot to mention that i'm using the free not the pro maybe this caused the delay in the reply until now:)))

Not really responsive just try it on your phone

Does anybody know a good free alternative

Bugs galore
By , for WP 3.6

This theme has been a nightmare. I have to disable the theme to make edits or to even log in, otherwise, I get a blank white screen. Support is nonexistent. Updates have not fixed any issues.

Think I made a mistake buying this theme
By ,

I purchased Custom Community Pro on 7/26/13, thinking that the download would be available as soon as I paid. They only allow payment via PayPal e-check, and it appears that the check needs to clear before the download will be available. They say nothing about this on their site, and I am now behind in development by several days. I sent an inquiry about it, but only got a reply that they will get back to me. If this is an example of how they operate, I think I am going to cut my losses here and go with another developer's theme so I don't waste time trying to get support. Too bad because it looked like a nice platform.

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