Zopim lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into their purchase.
Plug in not user friendly at all... the only thing I get on the WordPress Dashboard is : Zopim Chat... nothing inside... how to configure and it's written on my main website page at the bottom right : Chat with us.
it's grey, it's not what I want to show my users, it's horrible to manage, the control panel is on another website and not in MY website (there's a button inside the plugin... it's the only thing you have).
The Android app is on Beta test for... ages... the app is always ON (in the notification). Draining battery and I like something clean on my notification bar. otherwise it's very fast. If it's improving and not sending me viruses like MailPoet... I'll install this on my customer's website with a full licence. I'm a tester so for the moment... it works but it's not very professional, not userfriendly and all looks very ugly and difficult to use.