I love this plugin. It helps our website visitors tremendously to be able to ask questions and interact with us. Many are reluctant to call or email for fear of being inundated with sales calls, so this allows them to stay at arms reach until they get comfortable with us.
Why only 3 stars then? The speed. When I load the Zopim widget, my homepage load time goes from 6.5s to 12.3s. I can't have visitors waiting that long for our homepage to load. I could live with adding a second or so to our load, but 6 additional seconds is a deal-breaker.
I'm working with the basic plugin for 1 chat and 1 agent. Not many possibilities to customize, but it is ok for what I'm using it. Thank you!
I don't how to pronounce it? But it works as advertised. My new favorite plugin!
Works perfectly as expected. Love this tool.
You cannot just delete this plugin! It will stay on your pages! How unbelievable unprofessional is this? For me this is scam-ware when they won't let you go. Now I have to hand code my way back to normal. DON'T INSTALL unless you intend to get married forever.
Using on my company and works excellent! Totally recommended
What an awesome plugin!
I have tried a Different Chat Plugin 2 months ago that slowed my site down to a near stop! I had given that plugin support team a chance but they responded as slow as their plugin.
Now have been using Zopim for the last 4 weeks and Pingdom reports my site is fast with only miniscule extra load times.
Intuitive enough for a n00b like myself to setup right out of the box.
Great job guys !
Plug in not user friendly at all... the only thing I get on the WordPress Dashboard is : Zopim Chat... nothing inside... how to configure and it's written on my main website page at the bottom right : Chat with us.
it's grey, it's not what I want to show my users, it's horrible to manage, the control panel is on another website and not in MY website (there's a button inside the plugin... it's the only thing you have).
The Android app is on Beta test for... ages... the app is always ON (in the notification). Draining battery and I like something clean on my notification bar. otherwise it's very fast. If it's improving and not sending me viruses like MailPoet... I'll install this on my customer's website with a full licence. I'm a tester so for the moment... it works but it's not very professional, not userfriendly and all looks very ugly and difficult to use.
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