They write of an excellent service assistema but .. I purchased the PRO version for a week but today , after ten email , I have not been able to use ! Mail and liveChat on their site , are long dead!
I can not understand those who say that they have a good service , perhaps because they call them to the phone!
Only interested to capturing money . Popup opens only when he feels like it . Service and communication nonexistent.
Thank you for pro-version....
I installed this and it broke my site, disabling much of the CSS I had in place -- changing background colors, etc. I disabled the plugin and deleted, but the problem persists.
In pro version, translations do not apply everywhere (mobile) and some functions malfunctioning. I bought there 24 pro version and I am still waiting my API KEY, despite a recovery in technical support. I think I think I'll cancel my Paypal payment and point me to another solution.
Not Working for me!
I bought the PRO version since the free is very limited. I expected a great chat and it isn't. The pop-up doesn´t work regularly and it´s difficult to set up the languages. Sometimes it goes offline even if I´m online and the customer gets confused. Not happy with it.
Too many bugs for prime time. IMHO the dev should offer Premium for free until major bugs are fixed. It's fine to charge for your work, but not if it's inconsistent and not reliable. Don't expect support from their Premium forums either. It's a shame too, we have a lot of WP sites(clients) that could use this plugin. We can't recommend it, don't bother wasting your money.
Not even basic offline message sending is active in free version. Installation is fine but to get it working basically you have to pay! Very money minded approach.
Hello, I installed this plugin the free version, but Never connects with the support
Installed on my site and crashed it instantly. Had to delete the plugin through cpanel.
To the developers, here's the error that appears:
Fatal error: Cannot redeclare class Mobile_Detect in /home/corporate3dcards/public_html/wp-content/themes/hookie/framework/lib/helpers/mobile-detect.php on line 27
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