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Plugin Reviews

WP Live Chat Support

Fully functional Live Chat plugin. Chat with your visitors for free! No need for third party connections or monthly payments.

8 reviews
Average Rating
4.4 out of 5 stars
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Bug
By ,

All updates cancel my translations.

is slowing down system
By ,

the plugin seems to be very good, but after activating the whole wordpress is slowing down.

After uninstalling the used WordPress still works fine without any lags.

Fully Functional? Not...
By ,

Yet another lite version of a Pro version. Says "Fully Functional" right there in the description... but can't edit text, have multiple agents, hide chat, exclude pages, add pictures or logos, get email alerts, or get offline messages... without getting paid addons. Also this program is buggy, will not give ring tone for chat requests unless that window is active.. if the customer closes the window, when you switch back to your interface, it suddenly decides to work, giving you the ring tone even though no calls are active. Pass on this one.... there are better "lite" versions for Live Chat Solutions than this. There should be a rule about posting something as "FREE" when it is anything but - untrustworthy off the starting line.

Respond field on visitor's side was disabled
By , for WP 3.9.2

Installed and tested this plugin on 2 different computers - Chrome and Firefox. In both computers, the visitor could not reply to messages.. the field was disabled and/or the chat would say that "Admin has closed and ended the chat"

Hope it gets fixed

SLOW
By ,

There is an Ajax problem in the free version that slowed my site load time to 40 seconds

Could not get it to work
By ,

Bought the pro. Worked only on first chat - then does not work. Forum has many such complaints. Support was not helpful - asked for admin login for them - not possible. I offered web session to let them login as admin inder supervision. Never returned to help me. Uninstalled after a week because I have no way to get it to work.

All features in pro Add-on only...
By ,

but PRO is ANOTHER plugin... not this one... bye...

Buggy..needs more work.Minimal documentation
By , for WP 3.8.1

I'm writing this for most people as they, like me , will assume that the upgrade to the paid Pro version will work just fine. STOP! It doesn't!
WP Live Chat Pro does not work on my site at all. All the user sees is an endless message "Connecting. Please be patient"...but guess what...the plugin tries your patience and NEVER connects!.
Also what about some documentation please?...and...image profile pics won't stick if they're uploaded and saved. Is there a necessary format or image size?
...and...How does the email configuration for offline messaging work...(oh, that doesn't work either!)
Fix it or withdraw it. Don't waste our time!

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