The plugin itself is already self-explanatory and pretty easy. There was wonderful support was provided for my extra needs.
Downloaded the plugin, crashed my website somehow due to my own fault as I'm only a website owner & not a developer, got in touch with developers which offered help immediately. Allowed them to log in my website, re downloaded it for me the way it is supposed to, they tested it & advised me everything was working.
It is a great plugin & the customer service I received was beyond belief.
It was a great experience contacting a plugin company with friendly people actually helping you.
Possibly the best chat plugin with terrific support!
Hopefully an iOS app will soon be developed.
Great plugin and great support. Thank you!
Well done for this awesome plugin!
Easy to install plugin and just the best chat plugin around. No accounts or paid subscriptions are needed like some other plugins. Above that the level of support is awesome. You really should try this plugin!
When purchasing a plugin, support is always key. The folks behind this plugin have been providing excellent support for us from pre-sale to sale. It makes it so worth it. Thanks to Nathan for the help so far..Can't wait for the Mac integrations :)
A really good plugin, easy to use for non-technical users and easy to integrate into custom themes by developers. The support system is excellent and they are happy to help no matter what the issue.
Nice plugin and excellent support
WP Live Chat Support is really great to use. It's one of the few that actually nails it, and it's different in the way that it displays the chat feed. Pinned to the side of the window, it allows for a full view of the conversation, something that other live chat/support plugins are catching on to lately.
I've been able to customize it fully without any poorly-written code getting in the way.
Bonus: no '!important' declarations! ANYWHERE! The plugin devs obviously value well-written code and know what NOT to do... I'm looking at you... yeah, you know who you are... writing that nasty code that makes absolutely no logical sense whatsoever.
I would encourage those who use this plugin to fork over the extra couple of bucks for the Pro version and extensions. They really come in handy and make the plugin a full-featured, well-rounded choice for chatting quickly and painlessly with potential customers right from your website. Having the chats occur right from your WordPress Dashboard—rather than some 3rd party website—is honestly the most organized way of doing things.
I didn't get the Cloud Server extension, but it seems like the smart thing to do: store your chat data externally for safe-keeping, protecting it all with SSL. Apparently there's a nice performance boost, too.
All in all, after surveying the options out there for this sort of functionality (and believe me... I searched high and low, and tried at least a dozen options), WP Live Chat Support offers the best bang for the buck (FREE!) and they execute on it very, very well. Kudos to Code Cabin for producing a best-of-breed plugin for WordPress!
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