WordPress.org

Plugin Reviews

The Support Forums will be in read-only mode for a scheduled maintenance window on 01 September 2016 14:00 UTC - 20:00 UTC. More information.

WP Live Chat Support

Fully functional Live Chat plugin. Chat with your visitors for free! No need for monthly payments. Add live chat support to your site now.

12328

274 reviews
Average Rating
4.5 out of 5 stars
Great Chat Plugin!
By , for WP 4.5.3

Love this plugin, easy to admin and customize. Support is top notch!

Great Support Looking Forward To Updates
By ,

Great support, great plugin for site. Mobile app can use some updates but its a great start. Looking forward to further development of this plugin.

Desktop App Unreliable
By , for WP 4.5.3

Unreliable and buggy big time!

Sorry your desktop LiveChatApp for the Desktop does not work. My girlfriend tried contacting me through my wordpress woocommerce store, I had to refresh the computer desktop app to get the phone ring sound to notify me and start a chat.... I'm not refreshing the app every few hours just to check on it!

Unacceptable, I have a fast network connection, fast computer, and dedicated server!

When I end chat with someone, that same person cannot start another chat through the message system.

You give me the desktop app file to download, after installed, it says it needs an update immediately.

I could never get the mobile to work, because it says "you have exceeded amount of allowed devices..." Even when I'm logged out of the desktop app for my computer.

Sorry, not risking my reputation with this unreliable plugin!

Surprised others are praising this plugin! If you're relying on the desktop and mobile app to notify you when someone tries contacting you on your site, hope you know you're just rolling the dice with your reputation, sorry not relying on this plugin...

Great plugin and excellent support
By , for WP 6.2.02

It is a really great plugin, looks nice on website and it is easy to use. Also the support team is very fast with solving the troubles, which is a great relief for those who have no experiences. I highly recomend this plugin to everyone who need a nice, easy to use plugin with great support.

Support that helps
By ,

I have had my "experiences" with other plugins, CRMs, marketing platforms, etc. and their support. But WP Live Chat is the first of any support I have received, that actually fixed the issue in a timely, accurate and friendly matter. That goes a long, long way. Long story short, best support out there.

Easy install and prompt support
By ,

I was very pleased with how simple it was to install and get chat up and running. I first ordered the Pro plug-in and then also purchased the mobile/desktop app. So far I am very pleased with the product. Thanks you!

Great product and Excellent customer service!
By , for WP 4.5.3

A co-worker recommended this plugin to me because he used it in the past and had success with it. I was able to use this plugin very easily without any training from my co-worker. The settings are explained clearly and worked just as the client wanted. My client wanted to know if the chat box could stay collapsed while browsing through the website when the minimize button is clicked. I messaged their support team to help me out and they guided me toward what I needed smoothly. The "Auto Minimize" extension worked like a charm for what the client needed. Very happy with this product and the level of customer service I received! I'd go 6 stars if it was possible!

Excellent support
By , for WP 4.5.3

I'm building a new version of my website and WP Chat Pro don't work correctly.
After my request Mr. Dylan has resolved my issue and now work perfectly.
Recommended!
Thanks a lot :-)
Dario

good plugin, great support
By , for WP 4.5.2

The support system is excellent (!) and they are happy to help.

Truely Incredible
By , for WP 4.5.2

These guys are one of a kind and their support is unbelievable.

I contacted them regarding our not-for-profit charity and once checked up they supplied us with everything we needed.

I noticed a small issue with integration of multiple plugins together, namely their slack plugin. But a quick email off and reply from Jarryd, one of the team, allowing him to login he noticed that there was a slight incompatibility with slack and their cloud extention and would provide a fix shortly.

Can't ask any more than that!

Excellent work, excellent plugin and very supportive of charities!

You must log in to submit a review. You can also log in or register using the form near the top of this page.