When I set off to create a large (too me) multi-site install that would be used by 5 different staff members who all need to change things at different times. I knew I needed internal documentation that was easily at hand and on the site site.
WP Help provide this in spades. We now have a 33 documents with links to video tutorials and photos. The best part is that I add the docs to the main site of the multi-site and WP Help propagates the helps docs to all other sub-sites. The staff are never far from help docs. Thanks Mark.
Thank you for developing this plugin. It helped me a lot creating howto documents for my clients. Although the plugin works perfectly on 4.1 and 4.x series, I hope plugin will be maintained to meet the latest requirements.
I have a Tutorials page for my clients hosted on my website that covers the basics, but was looking for a way to provide instructions specific to my client's website (for when I add CPTs, Custom Fields, or use a plugin that needs some instruction). This plugin fit the bill perfectly.
It's easier to give simple plugins 5-star ratings but this is earned.
WP Help makes it really easy to put documentation into the admin in a place users can easily find it. It feels at home in WordPress and I find it helpful on any sites I build with complex features requiring documentation.
While certainly not the plugin's fault, I would recommend that everyone using this make sure to "train" your users to use the documentation. Simply providing it is rarely enough to make people actually think to use it. Integrating it into trainings and referring to it during support interactions is key to getting the most from this plugin.
One feature I'd love to see added is the ability to generate Wikipedia-like in-page tables of contents based on heading structure. If I have the time to do that someday, maybe I'll submit a patch.
Easy, straightforward and saves a whole lot of emails to clients.
This plugin is great, but it would be even better if it used custom permissions. I have a site with custom user roles, where some users can edit certain types of content but not posts, which makes WP Help not show up for them.
Great plugin and very helpful to provide documentation to clients! Thanks Mark!
I use this plugin on every site where my clients will be maintaining the website.
Very useful for providing training articles and links to usage documentation for my clients.
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