Plugin Reviews

WP-Filebase Download Manager

Adds a powerful download manager including file categories, downloads counter, widgets, sorted file lists and more to your WordPress blog.

124 reviews
Average Rating
4.1 out of 5 stars
Completely broken
By , for WP 4.3.1

Uploads do not work. Completely broken, total waste of time. No word from the author in forums that I could find, nor workarounds from anyone else.

FTP sync is broken
By , for WP 4.3.1

FTP synchronizing is broken and the support is very quiet.
Such a pity, because this used to be a very good and useful plugin.

Plugin is okay, support is terrible
By , for WP 4.3.1

This plugin is really disappointing.

We thought it would be good choice and also purchased the pro version.

The main reason for my poor review is:

  • Bad support, even for users with pro version (main reason).
  • Very slow development resulting in a quite confusing interface and usability, missing features... (at least it looks like the author made some money from it)

I still give 3 stars, as the plugins overall feature available and quite well working main purpose.

Pretty good, found issue that could be better
By , for WP 4.3.1

When enqueueing the css, Filebase stores the absolute url to the css file in the database. It doesn't use WordPress's site url setting/option. Because of this, migrating the site can break the css. I'd suggest that the developers simply go in and change that so that it enqueues the script using a relative link, or at least uses the WordPress site url or site address option.

Very useful
By ,

Very versatile and useful if you know what you want it for. Making files and lists of files available to users with permissions.

Good plugin but can't get any support
By , for WP 4.3.1

Like the plugin. I even upgraded to the paid version. But I'm having a problem with the thumbnail image not being created (leaving a ?) when I upload using the widget. I've contacted support several times over a month but can't get any response from them at all. Not very impressed, particularly after paying. So I advise caution: looks like maybe the developer is no longer supporting this.

By ,

A little tricky if you want the upload directory to be the same as the download directory.....remember to turn off direct link protection.

Great Plugin, but Support and updates non-existant
By , for WP 4.2.4

Having paid $59 for a pro version, I expect some real support. Obviously the developer is out of business, since he does not respond to various help requests (not just from me, from anybody).

No responses on his support board, and a lot of people are complaining.

It is a shame, it is a very good plugin, but at this point I cannot recommend using it, since it will eventually break due to Word Press upgrades, and not be updated.

Save Your Money!!!
By , for WP 4.2.1

I agree with drinxx Save your money and don't buy this plugin. I'm very disappointed because it seemed like such a great plugin. Permissions do not work, documentation is really poor, and support is non-existent. It's an insult after paying $59 for the pro version. I'm now rebuilding the entire web site in Drupal, which has a module that fits the requirements very well.

Paid for premium but support is non-existent
By , for WP 4.2.3

I've had several tickets open in the premium support area for over 2 months now with absolutely no responses at all. So disappointed because it seemed like such a great plugin. It's an insult after paying $59 for the pro version. Now I have to rebuild my entire website using a different plugin. :-(

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