Really great and understanding support team. They got back to me in a timely manner and helped with big issue we had. They went totally above and beyond what you’d expect!!! Thanks!!!
We have been using wpsc for 6 months now and it really is great. there are some limitations in the free version but there are so many advantages. there are a couple of minor bugs but never anything major. have a gander at our webstore ecoo.com.au and u will see the power of wpecommerce. built entirely for free (with a lot of customising!!) :)
I LOVE WP eCommerce and have been using it for years. The Gold Cart add on is worth the money.
A great open-source community that I've proudly contributed to and will continue to do so.
YAS! YAS! YAAAAAAS!
After a quick moment of panic that I purchased something that was not going to do the job I wanted... on a Sunday morning... within minutes I had an answer from a team member with a reassurance that everything was good and I had nothing to worry about!
I can't imagine this service could be 24/7 like this, but wow I can't be more impressed by the level of service provided on top of a good platform for ecommerce website owners! After this experience, I will definitely be recommending them, as well as using them in the future.
I should mention, I have been using the wp ecommerce platform for digital downloads for a few months very successfully, I was just installing a membership/subscription premium extension to add to the site!
Been using Gold Cart for a while without a hitch, but when I did have a problem the support was excellent. Got the shop back up and running in no time.
After installing Gold Cart today we got the 'white screen'. I wasn't unduly concerned because problems after adding themes, extensions, etc. seem to be par for the course - there's always something that seems to need a tweak to get it to work. When I read the reviews on here my heart sank - so many people complaining about lack of support, no replies, failure to resolve issues, etc.
Well, today the support was the best I have ever had with an extension, plugin or widget from a third party author.
We lodged a support ticket and Edward replied within ten minutes. We provided full access to the WordPress site and gave him full authority to do whatever he thought he should try to solve the problem(s). In less than an hour I got a 'Eureka' email from Edward identifying the root cause of the problem (which was that an update to php 5.4 was needed). That was a simple setting in the host's Control Panel and then Gold Cart worked fine - no white screen.
So we give the Gold Star and Edward in particular five stars for this. Well done, guys.
I'm testing PayPal Pro Hosted in Sandbox Mode.
I have a display problem. Instead of displaying one of the template selected in the settings of PayPal, I have a view like this: http://www.glgstore.com/problemHosted.jpg
How can I fix?
We have spent literally hundreds of hours configuring & modifying several different WordPress shopping cart plugins for our customers. Every customer has different needs for their shopping carts from layout to taxes, shipping, variations and more. It can get a bit overwhelming and sometimes you just need to tell the customer NO to a want that you can not achieve. I have not found a better cart than WP eCommerce for our custom themes and we almost never modify the code in the plugin files. We avoid custom code to save us during plugin and WordPress updates. We use Artisteer, Templeteer & WP eCommerce and everything including mobile responsive views are simply wonderful. Only thing I wish they would add is in the Presentation Settings, first option of Button Type: should be a custom field for those of us that want something like... Quote, Make Your Deposit, etc. Thanks WP eCommerce!
Justin and Mihai are absolutely straight up wonderful support people. I am a newbie to website building and they held my hand when all I could get from other folks was the hand me on. They were prompt, patient and everything you are supposed to expect when you hear the terms "support" and "service", but frequently don't get. Kudos
Fantastic support, kept helping out until the issue was fixed.
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