My store got broken when I updated the plugin to 3.9.9 as well as Gold Cart 2.8.9. Premium support was excellent - they found the solution to my problems and it works again! Thanks for your help Mihai.
Using: 3.9.2 (free version)
Have been using WPe for 3 years, and it's served us well. A few recent upgrades have worked out the bugs, and things now work precisely as expected.
Service has been good. Thanks for the help Justin!
I have been using WPEC for a couple of years, and I've customized it extensively to my needs. I'm an intermediate coder at best, but I've been able to do some really fun things with this plugin. There have been a number of headaches, to be sure, but it's been able to do everything I need once I trolled around the forums to find solutions. Previously the support wasn't that great unless I contacted a developer directly, but today I was pleasantly surprised to get smart, efficient support on WPEC's website live chat when I wasn't even looking for it! I went there to look up the latest version of GoldCart to troubleshoot an issue I was having with a redesign in progress, and was invited to chat (by sales, I figured). However, I chatted with a representative named Edward who was very quick and effective at helping me sort out what was wrong with my new WPEC installation. Past history of support for WPEC hasn't been great, but it looks like they are trying hard to turn this rep around. Kudos!
I am using this plugin and find it easy to use. But when I had a little trouble I got great support at the live chat.
Very helpful and quick customer service!
Fantastic plugin - you will probably want to configure it to your needs with some custom development as it cannot possibly interpret all the ways a merchant may want to set up their cart. Currently have it running very stable with over 350 products
I BOUGHT the Gold Cart and FedEx Plugin and have both installed at nationalhomefloors.com. The cart works, but the FedEx module didn't calculate shipping. I had opened several community forum topics, only to have them marked as spam, and had requested Premium one on one support using the API key for the Gold Cart I purchased. I have also used the CONTACT FORM at ecsquest.net which is where getshopped.org said the FedEx module is developed/supported. I even offered to pay more money either to getshopped.org or to Greg at ecsquest.net to fix the problem. This sent on for over a month with no reply from either site. I finally got in touch with Justin Sainton, one of the consultants recommended on getshopped.org. He replied to my request within five minutes and completely fixed my problem. This was once a one-star review, but I have since upgraded it to a four-star, since both plugins work great and Justin was awesome. I'm holding one star back because I think getshopped.org should not sell the FedEx plugin on their site until it is completely compatible with the newest version of WPEC.
Worked well for my online store.
Had some quirks but was good overall.
Very good plugin! Even better support!
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