Had an issue, explained it, WP e-Commerce Support's Edward on Saturday! answered, a few back and forth emails, he changed some settings and voila my shop is working again.
Great support! Appreciated!
We installed the new WPeC Gift Certificates extension and are absolutely delighted with the results so far! It's now the basis of our Christmas 2014 promotional campaign, we like it that much.
The team at getshopped.org helped us through some initial teething troubles and within a very short time (minutes, not hours or days), the extension was running flawlessly. For us this was mostly a currency related issue, through which the cart displayed Dollars in the Gift Certificate by default, rather than using the store's default currency. We'd also used Variations for pre-determined gift values which hadn't been enable yet (it has now!).
The store has also been very reliable, although sometimes the data sent back from payment gateways (specifically: when cards fail), can be a little vague. This is an external issue, so there's not much anyone at WPeC can do about it. Call whomever handles the payment gateway and they can always determine what happened.
It's extremely reassuring to know that this was developed by the same team as the WPeC store, as future compatibility is absolutely key to it's long term success. Whilst running a system this capable does occasionally mean there are quirks, they do seem very few and far between.
We look forward to some new features, particularly:
1, The ability for clients to type in the value of their Gift Certificate numerically
2, Multiple Gift Certificates, so family and friends, colleagues, sponsors etc., can contribute to a purchase
3, Custom templates for Gift Certificates, so we can ensure the look matches our Theme
Keep up the great work!
We have been using the WP Ecommerce plugin for over three years and it works great. Never had a problem with it. We are in the process of adding an extension and the support has been very helpful. Our website is http://www.irocku.com.
Big Thanks to wp-ecomerce chat help. Thank you for helping with my older versions of wp-ecommerce. You nade4 my day
Recently upgraded a client's site tp wp 4 and wpec126.96.36.199 which has left the site not displaying the base country shipping rates when not logged in.
4 days ago I wrote a ticket requesting help and haven't heard a word.
Have been using this plugin for over 3 years and I have to say I have never found the support that good.
Great plugin as usual. Installs flwaless and works straight ahead.
However, on brand new fresh WP 4.0 installation it keeps loading after pressing Add to Cart button.
THis while product has been added yet.
I have this with 2 installations, one old one with udpated pugin (WP & wp-e-commerce updated), the other from scratch.
Further, still one of the best Webshop plugin by far!
Thanks again !!
Justin I really appreciate your help and the quick answers.
Mihai was committed to my issue and helpful. He searched and gave me the correct information to get through it. Thanks to him, I'll stick on WP e-commerce.
In 5 minutes my question solved by Justin )) Thank all ))
Installed this shopping cart plug-in and it doesn't work. When I add a new product, all it does it freezes the page and I cannot hit "publish". All I get is a dimmed screen that takes forever to load. Actually, it just stays dim. I have to click on the screen to get rid of the popup.
Cannot publish a product.
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