Plugin Reviews

WP eCommerce

WP eCommerce is a free, powerful plugin that empowers you to sell anything online, quickly and easily.


72 reviews
Average Rating
3.4 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
not recommended
By , for WP 3.6

not a good ecommerce plugin at all.

No support
By , for WP 3.5.2

Do yourself a favor and download WooCommerce instead.

Not only is this plugin buggy, but there's nowhere to report a bug. Their forums are all "user supported," so don't count on any help from there. You can, of course, pay $47 for each question (or bug report) that you would like to bring to their attention. I had to raise a PayPal dispute once for this "service," as my problem I asked for help with was ignored - until I filed the dispute.

The documentation is awful. Their "WPEC Consultants" won't bother to return e-mails or acknowledge them, so even if you're willing to pay someone to fix your store, you won't be able to find anyone to do so.

The store I run on this plugin is constantly losing sales because of a buggy shopping cart. My WooCommerce store has never had a problem - and I will be switching the other over to WC asap as this is how I earn my living, and I refuse to keep losing money each month.

Save yourself the aggravation and pass this one up.

Beware of "premium support"
By , for WP 3.5.2

If you have any trouble with this plugin, don't contact GetShopped for help.

I had a Gold Cart account which they state comes with premium support. They don't say that this only entitles you to a single question, that it will take weeks for them to get back to you, and that you then have to pay USD$47 for every other email you wish to send them.

My "support token" was used up in just trying to get Gold Cart working - and then I had to pay to ask for help after that. Their response to my query is a "it's not our fault" and then you're left hanging.

I've had much friendlier and more helpful emails from free plugins. Will stay well clear of this one in the future.

Couldn't Even Unpack the plugin
By , for WP 3.5.1

Upon uploading the zip in the WP Dashboard I get the following message:

"Unpacking the packageā€¦

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"

Need I Say more?

Update crashed entire dashboard. No support.
By ,

Updated WP E COM plugin as dashboard suggested. Entire dashboard went down. Posted in their forums. Post never was approved over more than 24 hour period. Had to reinstall WP and rebuild entire site because of deadline and lack of support response. Used WOO solution instead.

One hellhole of a plugin
By , for WP 3.5.2

shitridden hellhole of a plugin. Never had so much work with something. Translated? Pah. Consistent programming? Pah.

Like MC Hammer would say:
Don't touch this.

Never using again
By , for WP 3.9.2

I like the templating system and shortcodes okay.

Worst problem is the shipping options and checkout page. Even with "Product will NOT be shipped to customer" checked for an item, the shipping address section displays, only with the State field missing, which causes confusion.

When I fill out the billing address fields, I am asked to enter a valid state, even though one was already selected.

Working with variations (e.g., color and size combinations) is tedious and, in parts, broken.
1. When you create a variation and give it a photo, that photo is not displayed in the variations list when editing a product, nor in the shopping cart. (There are plugins to get it to show on product pages.)
2. You can't create a single new variation combination. If you have set up small, medium and large, and black, blue, and gray, you can't create a new black XLarge without also generating blue XL and gray XL. I recently had to delete 62 combinations to get down to the 34 that actually exist.
3. Bulk editing doesn't work.
4. Can't "Empty Trash" of variations.

Save yourself the effort
By , for WP 3.5.1

Don't use this, just save yourself endless headaches and use WooCommerce. I use both WooCommerce and WP e-commerce and the only site that gives me trouble is the WP e-commerce site. My customer has been unable to receive payments now for a month due to a bug, yet nothing changed on the server or at the payment gateway. I've lost days now to trying to find the issue with no success and I'm reaching the point where I'm thinking it'd be quicker and easier to just port this site to WooCommerce.

Seriously, just don't waste your time.

Buggy and Not Well Supported
By , for WP 3.5.1

I have to say that WPEC is close to being a great plugin. However, where is falls short is in its execution of what it's supposed to do. Upon installation I've had problems with variations (not changing the image or price), shipping (flat rate showing $0.00 for shipping in a region left blank) and payments (Checkout loops back to the cart rather than processing the payment using PayPal Payments Pro).

Now I realize that this is a free plugin and, as plugins go, it's fairly complex. However, it's the lack of support for these issues that acerbates the problem. After spending some time on the GetShopped support forum, I found there are other individuals who were having the same issues I was having. Some of these posts had been up for months without any type of response or attempt to resolve the issue.

I had thought about upgrading my payment gateway to thier Gold Cart plugin. However, I've found that this plugin also has its problems and support for it is almost non-existent.


If they fix the bugs and make a concerted attempt to support this plugin I may change my mind. Until that time, this is the last time I install WPEC.

*uck em
By ,

Great plugin if all you know is clicking, but if you are coder this crap will melt you brain. Short description from developer way for this plugin would be. This monkey is not required in here, but i'll put it anyway let it take shit and mess everything.

You must log in to submit a review. You can also log in or register using the form near the top of this page.