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Plugin Reviews

WP eCommerce

WP eCommerce is a free, powerful plugin that empowers you to sell anything online, quickly and easily.

13457

67 reviews
Average Rating
3.4 out of 5 stars
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poor documentation
By , for WP 3.6.1

It does seem to offer a lot of functionality but a common complaint is poor documentation. Not liking :(

No Support and buggy
By , for WP 3.6.1

I've been using this plug in for years. I was really happy with it when it first started using it.

At least you could search their forum to find answers from other people. Now, they've moved all free support to the WP site, so when you try to search, you search EVERY forum post.

It's buggy. It's always been buggy. I could usually figure it out, but I'll never use this plug in again, as soon as I can figure out a way to export and import all of the products into WooCommerce.

I'm really hating on this plug in.

The worst support ever
By , for WP 3.6

A complex plugin like this needs sufficient support. This is clearly not the case with WPeC. A great potential completely wasted. Unless you are a developer yourself, I'd stay far far away from this rather shoddy platform. Nobody ever gets back to you unless you pay for premium support. The community is regularly fuming. There's no passion to deliver something that really works.

It's better to charge for a plugin and give free support, then to make it free and leave people with a half hearted product and zero help. I can only hope that somebody with the ambition to deliver a good product will take over soon.

no support
By , for WP 3.6

plugin would be great, if there was any support for it.

I wish I'd never come across this plugin
By ,

This is a truly horrible plugin.

But... If you want a plugin that deals with other peoples money to be flakey, buggy, break with updates and with no support... then this is the app for you!

Seriously, save yourself a lot of time and frustration and look elsewhere (Hint, Woo).

not recommended
By , for WP 3.6

not a good ecommerce plugin at all.

No support
By , for WP 3.5.2

Do yourself a favor and download WooCommerce instead.

Not only is this plugin buggy, but there's nowhere to report a bug. Their forums are all "user supported," so don't count on any help from there. You can, of course, pay $47 for each question (or bug report) that you would like to bring to their attention. I had to raise a PayPal dispute once for this "service," as my problem I asked for help with was ignored - until I filed the dispute.

The documentation is awful. Their "WPEC Consultants" won't bother to return e-mails or acknowledge them, so even if you're willing to pay someone to fix your store, you won't be able to find anyone to do so.

The store I run on this plugin is constantly losing sales because of a buggy shopping cart. My WooCommerce store has never had a problem - and I will be switching the other over to WC asap as this is how I earn my living, and I refuse to keep losing money each month.

Save yourself the aggravation and pass this one up.

Beware of "premium support"
By , for WP 3.5.2

If you have any trouble with this plugin, don't contact GetShopped for help.

I had a Gold Cart account which they state comes with premium support. They don't say that this only entitles you to a single question, that it will take weeks for them to get back to you, and that you then have to pay USD$47 for every other email you wish to send them.

My "support token" was used up in just trying to get Gold Cart working - and then I had to pay to ask for help after that. Their response to my query is a "it's not our fault" and then you're left hanging.

I've had much friendlier and more helpful emails from free plugins. Will stay well clear of this one in the future.

Couldn't Even Unpack the plugin
By , for WP 3.5.1

Upon uploading the zip in the WP Dashboard I get the following message:

"Unpacking the packageā€¦

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"

Need I Say more?

Update crashed entire dashboard. No support.
By ,

Updated WP E COM plugin as dashboard suggested. Entire dashboard went down. Posted in their forums. Post never was approved over more than 24 hour period. Had to reinstall WP and rebuild entire site because of deadline and lack of support response. Used WOO solution instead.

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